Section 5: Troubleshooting
Page 5-14
TG3 Series Service Manual
5.2 TROUBLESHOOTING FLOWCHART (Cont’d)
5.2.3 Print Problems (Cont’d)
Category
Symptoms
Causes
Remedy
Maintenance
NO
Is label set
correctly?
Set label
correctly
YES
YES
Ribbon
wrinkle
Replace platen
roller
Refer to 7.3
Replacing
Platen Roller
NO
YES
NO
Is ribbon set
correctly?
YES
Is platen
roller clean?
Clean platen
roller
Adjust thermal
head balance
Refer to 6.16
Adjusting Print
Head Position
Adjust ribbon
tension
Refer to 6.18
Adjusting
Ribbon Tension
Is thermal
head balance
OK?
Set ribbon
correctly
NO
NO
NO
Adjust thermal
head position
Refer to 6.16
Adjusting Print
Head Position
Is thermal
head position
OK?
YES
Abnormal
Summary of Contents for TG308
Page 1: ...Service Manual For printer model TG3 Series www satoamerica com PN 9001226 A...
Page 6: ...Table of Contents Page iv TG3 Series Service Manual This page is intentionally left blank...
Page 7: ...Section 1 Introduction TG3 Series Service Manual Page 1 1 INTRODUCTION...
Page 251: ...Section 9 Sato Group of Companies TG3 Series Service Manual Page 9 1 SATO GROUP OF COMPANIES...