SATO TG308, Service Manual

Page: 133 / 252

Section 5: Troubleshooting
TG3 Series Service Manual
Page 5-13
5.2 TROUBLESHOOTING FLOWCHART (Cont’d)
5.2.3 Print Problems (Cont’d)
Category Symptoms Causes Remedy
Maintenance
NO
Is data input
OK?
YES
Misaligned print
start position
(Vertical-
direction)
NO
Is the correct
sensor
selected?
YES
NO
Is thermal
head clean?
YES
Clean thermal
head
White lines
appear in print
Replace themal
head
Refer to 7.2
Replacing Print
Head
Adjust pitch
offset
Refer to 6.6
Adjusting Pitch
Offset
Set the PAPER
sensor displayed
on LCD correctly
Re-entry
of data
NO
Is data input
OK?
Misaligned print
start position
(Horizontal-
direction)
YES
Re-entry
of data
Check label
Refer to 5.2.4
Media Problem
NO
Is platen
roller clean?
YES
Clean platen
roller
Replace platen
roller
Refer to 7.3
Replacing
Platen Roller
Shrinkage of
entire print
Abnormal
print