Troubleshooting
161
Problem
Probable Cause
Solution
Excessive noise.
Dirty source.
Clean the source.
GC and MS on separate power
supplies.
Connect GC and MS together
with the ground strap.
Multiplier voltage too high.
Run AutoTune.
Data acquisition thresholds set too
low.
Raise the thresholds.
Instrument won’t calibrate
(after retuning and
recalibrating).
Poor AutoTune/Manual tune.
Retune.
Contaminated ion source.
Clean the ion source. Set the
source temperature to 250 ºC and
maintain this temperature
overnight.
Source too hot/cool.
Set the correct source
temperature.
Air leak.
Find the leak and fix it.
Wrong calibration reference file
selected.
Select the correct file.
Incorrect calibration calculation
parameters.
Set the calibration parameters to
the default values.
No calibration gas.
Refill the calibration gas vial.
Incorrect electron energy.
Reset to 70 eV.
Summary of Contents for Clarus SQ 8 MS Series
Page 1: ...CLARUS SQ 8 MS Hardware Guide GAS CHROMATOGRAPHY ...
Page 2: ......
Page 3: ...Clarus SQ 8 MS Hardware Guide ...
Page 8: ......
Page 9: ...Warnings and Safety Information 1 ...
Page 10: ......
Page 18: ...Label Location and Content Figure 1 Front View of Clarus SQ 8 T ...
Page 46: ......
Page 47: ...Introduction 2 ...
Page 48: ......
Page 52: ......
Page 53: ...About the Clarus GC MS System 3 ...
Page 54: ......
Page 64: ......
Page 67: ...Maintenance 65 Maintenance 4 ...
Page 68: ......
Page 69: ...Maintenance 67 ...
Page 98: ...Clarus SQ 8 MS Hardware Guide 96 Figure 19 Inserting the Plug Handle and Sight ...
Page 148: ...Troubleshooting 5 ...
Page 149: ...Troubleshooting 147 ...
Page 178: ...TurboMass Software Installation 176 ...
Page 179: ...Index ...
Page 180: ......
Page 183: ......