166
ZENworks 10 Configuration Management System Administration Reference
n
ov
do
cx (e
n)
16
Ap
ril 20
10
Unable to launch a terminal session with a Citrix Server that has ZENworks Adaptive
Agent installed
Source: ZENworks 10 Configuration Management; ZENworks Adaptive Agent.
Explanation: After deploying the ZENworks Adaptive Agent on a Citrix* server, you might
encounter any of the following ICA login session issues:
The ICA login session that is launched from Citrix agent terminates after
some time.
The ICA login session displays the following exception:
winlogon.exe ..Application Error
If you try to close the exception window, the session hangs displaying the
following message:
Running login scripts
Action: Before launching a terminal session with the Citrix server, do any of the
following on the server:
Rename
NWGina.dll
.
1. In the
c:\windows\system32
directory, rename
NWGina.dll
.
2. In the Registry Editor, go to
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Winl
ogon
, and change the value of the
CtxGinaDLL
key to the new name
for
NWGina.dll
.
3. Reboot the server.
Install Novell Client.
NOTE:
This needs to be done only once.
The ZENworks Adaptive Agent Policies page does not display the correct status for
the DLU policy
Source: ZENworks 10 Configuration Management; ZENworks Adaptive Agent.
Explanation: If the User Management Agent Feature is disabled or uninstalled in ZENworks
Control Center (Agent Features panel on the ZENworks Agent page), the
status for the DLU policy on the ZENworks Adaptive Agent Policies page is
displayed as
Success,
even though the policy is not effective on the device
Action: None.
The partial or the general refresh of a terminal server might cause high usage of
system resources and take considerable time to refresh the server
Source: ZENworks 10 Configuration Management; ZENworks Adaptive Agent.
Explanation: During a partial or general refresh of a terminal server, the ZENworks agent on
the server simultaneously refreshes the sessions of all the users logged into the
terminal server. If too many users are logged in to the terminal server, the
ZENworks agent might take substantial time to refresh the terminal server and
the usage of the system resources on the server might also be high.
