Removing the ZENworks Pre-Agent from a Device
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Removing the ZENworks Pre-
Agent from a Device
During the uninstallation of ZENworks software from a device, if you choose to leave the
ZENworks Pre-Agent installed on the device, the ZENworks Pre-Agent responds to the Advertised
discovery requests and also to ZENworks Ping requests if an IP-based discovery is performed on the
device.
To remove the ZENworks Pre-Agent from a device after ZENworks has been uninstalled from the
device, perform the following steps:
1
Delete the directory named
ZENPreAgent
from the following registry:
HKLM\SYSTEM\CurrentControlSet\Services\
2
Delete the
zenworks
directory from the operating system installation directory on the device.
For example, if the operating system is installed in
C:/
:
On a Windows XP device:
Remove
C:\Windows\Novell\zenworks
directory.
On a Windows 2000 device:
Remove
C:\WINNT\Novell\zenworks
directory.