Managing Messages
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39
Managing Messages
The Message Logger component lets you manage the messages logged by the other components of
Novell
®
ZENworks
®
10 Configuration Management.
Section 39.1, “Understanding Message Formats,” on page 349
Section 39.2, “Viewing the Message Status,” on page 352
Section 39.3, “Viewing the Messages,” on page 353
Section 39.4, “Acknowledging Messages,” on page 355
Section 39.5, “Deleting Messages,” on page 357
Section 39.6, “Viewing the Predefined Reports,” on page 358
39.1 Understanding Message Formats
Section 39.1.1, “Local Log File Format,” on page 349
Section 39.1.2, “E-Mail Format,” on page 350
Section 39.1.3, “SNMP Message Format,” on page 350
Section 39.1.4, “UDP Payload Format,” on page 351
Messages are logged in different formats depending on the output targets such as local log, e-mail
notification, SNMP traps, and UDP notification.
All error messages log the component name on which the error is generated. To troubleshoot the
error, refer to the component’s Reference Guide.
Example 1:
Error related to Policy Management.
[DEBUG] [7/22/2007 3:42:45 PM] [] [PolicyManager] [] [Name = RM_dev, Guid =
271414163524d000190dbc6fa94272aa, Type = remote management policy, Version =
2] [] []
.
To troubleshoot this error, see the
ZENworks 10 Configuration Management Policy Management
Reference
.
Example 2:
Error related to Remote Management.
[ERROR] [15-07-2007 12:44:16] [] [Remote Management]
[RemoteManagement.VNCEVENT_CANNOT_OPEN_EVENT] [Unable to open the
<ZRMUserLoginEvent> event] [] []
.
To troubleshoot this error, see the
ZENworks 10 Configuration Management Remote Management
Reference
.
39.1.1 Local Log File Format
Messages are logged on the managed device and ZENworks Server in the following format:
