10-26
CELL-DYN
3000 System Operator’s Manual
9140240E — May 1995
Troubleshooting
Chapter 10
Obtaining Technical Assistance
Technical assistance is obtained by calling the Abbott Customer Support
Center at 1 (800) CELL DYN. It is important to provide the Customer
Support Specialist with a clear and detailed description of the problem.
When assistance is needed, please be prepared to provide the following
information for the Customer Support Specialist:
1.
Instrument Model Name
2.
Serial number of the Analyzer and software version in use
3.
Description of the problem (whenever possible, print the fault
status report obtainable from the
4.
The lot numbers and expiration dates of the CELL-DYN reagents
and controls currently in use
5.
Examples of sufficient data to facilitate the discussion
6.
Quality control information
7.
Maintenance information
8.
Calibration changes
9.
Component changes
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Содержание CELL-DYN 3000
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Страница 265: ...6 10 CELL DYN 3000 System Operator s Manual 9140240E May 1995 Calibration Chapter 6 NOTES Search Go Back Book TOC ...
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