Volume 1 / Print Engine - Error Codes & Messages
1
-
75
RAP 1-24
Error Code E4-1
Paper Jam
Clear Area A
There is a paper jam at the Face Up Exit Sensor.
Logic Control on the Print Engine Controller Board sensed that during
Face-Up-Mode, the Face Up Exit Sensor did not de-actuate within the specified time
after actuating.
Table 1-52 Error Code E4-1 Paper Jam Clear Area A
Step
Actions and Questions
Yes
No
1
PAPER TRAVEL INSPECTION
1. Remove the Fuser Cover (RRP 1-1).
2. Observe the position of the sheet of paper.
Did the sheet of paper stop on the Face Up Exit
Sensor?
Go to step 3
Go to step 2
2
FACE UP EXIT SENSOR TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / IOT
Unit / FaceUp Exit Sen.
3. Press [4] to start, [0] to stop.
4. Manually actuate and deactuate the Face Up Exit
Sensor.
Does the Control Panel display “with paper”
when you insert the paper into the Face Up Exit
Sensor, and is “without paper” displayed when
you remove the paper?
Replace the
Print Engine
Controller
Board (RRP
1-72)
Replace the
Face Up Exit
Sensor (RRP
1-63)
3
FACE UP CLUTCH TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Output Test /
Duplex Unit / Invert Clut. CCW.
3. Press [4] to start, clutch will actuate for two seconds,
then release.
4. Hand rotate (counter clockwise) the Main Motor.
Do the Offset Rollers rotate?
Go to step 4
Replace the
Offset Unit
Assembly
(RRP 1-54)
4
The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this Repair Analysis Procedure, replace each
component or troubleshoot each area listed below, one at
a time, until you isolate and solve the problem.
Wiring and connectors linking the components
Input/Output Board (RRP 1-70).