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Volume 1 / Print Engine - Troubleshooting
1
-
131
RAP 1-69
Residual Image or Ghosting
.
PROBLEM
There are faint, ghostly image appearing randomly on the
page. The images may be images from a previous page.
THE PRINTER DISPLAYS NO ERROR CODE.
Fig 1-24 Residual Image or Ghosting
Table 1-93 Residual Image or Ghosting
Step
Actions and Questions
Yes
No
1
CUSTOMER USAGE INSPECTION
Inspect the residual images.
Was the customer printing numerous copies of
the same image?
Go to step 2
Go to step 3
2
Generate a print run of 30 pages of varying
images.
Do residual images still appear?
Go to step 3
Problem
solved. Avoid
printing
numerous
copies of the
same image.
3
LASER PRINT (EP) CARTRIDGE
REPLACEMENT
Install a new Laser Print (EP) Cartridge.
Are the ghost images gone?
Problem
solved
Go to step 4
4
FUSER INSPECTION
1. Generate ten Grid Pattern Test Prints and switch OFF
printer power when the last print is halfway through the
Fuser.
2. Carefully remove the Laser Print (EP) Cartridge and
inspect the toner image on the print before it enters the
Fuser and immediately after it exits the Fuser.
Is the image on the paper normal before it
enters the Fuser, but there are ghost images on
the paper when it exits the Fuser?
Replace the
Fuser
Assembly
Replace the
Bias Transfer
Roller
Assembly
S4525-15