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Volume 1 / Print Engine - Troubleshooting
1
-
133
RAP 1-70
Background
.
PROBLEM
There is a light gray dusting of toner on all or most of the
printer page.
THE PRINTER DISPLAYS NO ERROR CODE.
Fig 1-25 Background
Table 1-94 Background
Step
Actions and Questions
Yes
No
1
LASER PRINT (EP) CARTRIDGE
REPLACEMENT
Install a new Laser Print (EP) Cartridge.
Is the background gone?
Problem
solved
Go to step 2
2
IMAGE DEVELOPMENT INSPECTION
1. Remove the Rear Cover (RRP 1-5).
2. Generate a Blank Test Print and switch OFF printer
power halfway through the print cycle.
3. Open the Left Upper Cover.
4. Open the Drum Shutter.
5. Hand rotate (counter clockwise) the Drum Drive Motor
Flywheel to advance the Drum far enough so you can
see the developed image area on the Drum before it
reached Transfer.
Is the image on the drum completely clean and
without any noticeable background toner?
Go to step 3
Replace the
Laser
Scanner
Assembly
(RRP 1-47)
S4525-16