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Volume 1 / Print Engine - Error Codes & Messages
1
-
97
RAP 1-42
Error Code J3-1
Install Print
Cartridge
The Laser Print (EP) Cartridge is not installed or is not installed correctly.
Logic Control on the Print Engine Controller Board sensed that the Laser Print (EP)
Cartridge Interlock Switch was not actuated.
Table 1-70 Error Code J3-1 Install Print Cartridge
Step
Actions and Questions
Yes
No
1
LASER PRINT (EP) CARTRIDGE CHECK
1. Open the Upper Left Cover (A) and the Front Cover.
2. Alternately, remove, then reinstall the Laser Print (EP)
Cartridge.
Does the error code still appear?
Go to step 2
Problem
solved
2
LASER PRINT (EP) CARTRIDGE INTERLOCK
SWITCH TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / IOT
Unit / CRU Installed.
3. Open the Upper Left Door (A) and the Front Door.
4. Press [4] to start, then [0] to stop.
5. Alternately, remove, then reinstall the Laser Print (EP)
Cartridge.
Does the Control Panel display “installed”
when you install the Laser Print Cartridge, and
“not installed” when you remove it?
Go to step 3
Replace the
Laser Print
(EP)
Cartridge
Interlock
Switch (RRP
1-51)
3
PRINT ENGINE CONTROLLER BOARD
REPLACEMENT
Replace the Print Engine Controller Board (RRP 1-72).
Does the error code appear?
Go to step 4
Problem
solved
4
The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this Repair Analysis Procedure, replace each
component or troubleshoot each area listed below, one at
a time, until you isolate and solve the problem.
Wiring and connectors linking the components
Input/Output Board (RRP 1-70).