![Xerox DocuPrint N4525 Service Quick Reference Manual Download Page 129](http://html.mh-extra.com/html/xerox/docuprint-n4525/docuprint-n4525_service-quick-reference-manual_885400129.webp)
Volume 1 / Print Engine - Troubleshooting
1
-
107
RAP 1-51
Erratic Printer Operation
The printer has a variety of problems that are not identified by displayed error codes or
messages. Problems may range from incomplete or garbled display text to intermittent
power shutdowns.
Table 1-80 Erratic Printer Operation
Step
Actions and Questions
Yes
No
1
PRINTER OPERATING ENVIRONMENT CHECK
Compare the printer room environment, such as
temperature, humidity, and space requirements, with the
specifications listed in General Information section of this
manual.
Does the printer room environment meet
printer specifications as listed in the General
Information Section?
Go to step 2
Move the
printer to an
environment
that meets
printer
specifications
2
AC POWER CHECK
1. Unplug the printer AC power cord from the AC wall
outlet.
2. Use a digital multimeter to monitor the voltage at the
AC wall outlet.
3. Monitor the AC voltage for 30 minutes or longer.
Does the voltage at the AC wall outlet meet
printer specifications as listed in the General
Information Section and does the voltage
remain relatively stable without wide
fluctuations?
Go to step 3
Have an
electrician
troubleshoot
the AC line
3
NVRAM SETTINGS CHECK
If applicable to your printer configuration, check the
NVRAM settings to make sure they are all set to the
recommended factory default values.
Are the NVRAM settings set to the factory
default values?
Go to step 4
Return all
settings to
factory default
values
4
SOFTWARE RELOAD
1. Reload print driver software in the host computer.
(Refer to the Printer Driver CD.)
2. Monitor printer operation.
Does the printer display erratic operation?
Go to step 5
Problem
solved
5
AC POWER CORD REPLACEMENT
1. Replace the AC Power Cord.
2. Monitor printer operation.
Does the printer display erratic operation?
Go to step 6
Problem
solved
6
SYSTEM CONTROLLER Board REPLACEMENT
1. Replace the System Controller Board with a new one
2. Monitor printer operation.
Does the printer display erratic operation?
Go to step 7
Problem
solved