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Volume 1 / Print Engine - Error Codes & Messages
1
-
81
RAP 1-30
Error Code C1-3
Clear Area A
Reset Tray 1
There is a paper jam between Paper Tray 1 and the Registration Sensor.
Logic Control on the Print Engine Controller Board sensed that the Registration
Sensor did not actuate within the specified time after the Tray 1 Feed Clutch was
actuated.
Table 1-58 Error Code C1-3 Clear Area A Reset Tray 1
Step
Actions and Questions
Yes
No
1
PAPER INSPECTION
Inspect the paper that is loaded in the paper tray.
Is the paper loaded in the cassette wrinkled or
damaged?
Replace the
paper with
new paper
Go to step 2
2
PAPER PATH INSPECTION
Inspect the paper path for paper scraps or foreign objects
that could cause a paper jam.
Is the paper path clear?
Go to step 3
Clear the
paper path
3
Tray 1 LIFT MOTOR TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Output Test / IOT
Unit / Tray 1 Lift Mot to test the Tray 1 Lift Motor
function.
3. Press [4] to start, the Tray 1 Lift Motor should actuate
for two seconds, then stop.
Does the Motor switch on when you start the
Output Test?
Go to step 4
Replace Tray
1 Lift Motor
(RRP 1-9)
4
Tray 1 FEED CLUTCH TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Output Test / IOT
Unit / Tray 1 Feed Clut to check the Tray 1 Feed Clutch
function.
3. Press [4] to start, the clutch should actuate for two
seconds, then release.
Does the Tray 1 Feed Clutch actuate when you
start the Output Test?
Go to step 5
Replace the
Tray 1 Feed
Clutch (RRP
1-10)
5
REGISTRATION SENSOR TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / IOT
Unit / Reg. Sensor.
3. Press [4] to start, [0] to stop.
4. Insert, then remove, a sheet of paper into the
Registration Sensor.
Does the Control Panel display “with paper”
when you insert the paper into the Registration
Sensor, and is “without paper” displayed when
you remove the paper?
Go to step 6
Replace the
Registration
Sensor
6
PRINT ENGINE CONTROLLER BOARD
REPLACEMENT
Replace the Print Engine Controller Board (RRP 1-72).
Does the error code appear?
Go to step 7
Problem
solved