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Volume 1 / Print Engine - Error Codes & Messages
1
-
41
Duplex Unit Fail
Power Off/On
H2-7
There is a communication problem between the
printer and the Duplex Unit.
Logic Control on the Print Engine Controller Board
could not initialize the Duplex Unit within the
specified time.
Install Correct
Duplex Unit
H2-8
Incorrect Duplex Unit detected as being installed.
(N24/N32/N40 Duplexer Installed instead of N4525
Duplexer.). No RAP required.
Load Tray 1
<size>, <type>
H4-1
Tray 1 out of paper or size/type incorrect for printed
job.
Load Tray 2
<size>, <type>
H4-2
Tray 2 out of paper or size/type incorrect for printed
job.
Load Tray 3
<size>, <type>
H4-3
Tray 3 out of paper or size/type incorrect for printed
job.
Load Tray 4
<size>, <type>
H4-4
Tray 4 out of paper or size/type incorrect for printed
job.
Load Tray 5
<size>, <type>
H4-5
Tray 5 out of paper or size/type incorrect for printed
job.
Finisher Failure
Power Off/On
H5-11 Failure of Finisher Bin.
(SE21)
Finisher Failure
Power Off/On
H5-21 Failure of Finisher Front Jogger.
(SE 8)
Finisher Failure
Power Off/On
H5-22 Failure of Finisher Rear Jogger.
(SE 9)
Finisher Failure
Power Off/On
H5-81 Failure of Exit Roller Open/Close
.
(SE 5)
Finisher Failure
Power Off/On
H5-83 Failure of Roller Shift.
(SE 6)
Finisher Failure
Power Off/On
H5-91 Failure of Stapler.
(SE 16)
Finisher Failure
Power Off/On
H5-92 Failure of Stapler Head Home Sensor.
(SE 16)
Finisher Failure
Power Off/On
H5-93 Failure of Stapler Front Staple Position.
(SE 10)
Finisher Failure
Power Off/On
H5-96 Failure of Stapler Swing.
(SE 11/12)
Finisher Failure
Power Off/On
H6-7
Communication Error between Print Engine
Controller and Finisher Board.
HCF NVM Fail
Power Off/On
H7-3
H7-4
H7-7
There is a communication problem between the
Print Engine controller and the High Capacity
Feeder or a problem with NVM on the HCF.
NVM on the High capacity feeder control Board
cannot execute a READ/WRITE, is non-functional, or
there is a communication error between the HCF and
the Print Engine Controller Board.
Replace Print
Cartridge
J1-2
The Laser Print (EP) Cartridge is low on toner
and should be replaced.
Logic Control on the Print Engine Controller Board
sensed that at Main Motor start-up, the Toner Sensor
was off for longer than the specified time.
Table 1-27 Repair Analysis Procedure (RAP) Table (cont'd.)
Displayed
Error
Message
Error
Code
Fault Description
Go To
RAP
No.
Unit/
Page