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DocuPrint N4525 Network Laser Printer - Service Guide
RAP 1-41
Error Code J1-2
Replace Print
Cartridge
The Laser Print (EP) Cartridge is low on toner and should be replaced.
Logic Control on the Print Engine Controller Board sensed that at Main Motor
start-up the Toner Sensor was on for longer than the specified time.
Table 1-69 Error Code J1-2 Replace Print Cartridge
Step
Actions and Questions
Yes
No
1
LASER PRINT (EP) CARTRIDGE
REPLACEMENT
Replace the Laser Print (EP) Cartridge with a new one.
Does the error code still appear?
Go to step 2
Problem
solved
2
TONER SENSOR TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / IOT
Unit / Toner Empty.
3. Press [4] to start, [0] to stop.
4. Open the Upper Left Cover (A) and the Front Cover.
5. Alternately remove, and install, a new Laser Print (EP)
Cartridge.
Does the Control Panel display “not empty”
when you insert the cartridge into the Printer,
and “empty” when you remove the cartridge
from the printer?
Go to step 3
Replace the
Toner Sensor
(RRP 1-50)
3
PRINT ENGINE CONTROLLER BOARD
REPLACEMENT
Replace the Print Engine Controller Board (RRP 1-72).
Does the error code appear?
Go to step 4
Problem
solved
4
The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this Repair Analysis Procedure, replace each
component or troubleshoot each area listed below, one at
a time, until you isolate and solve the problem.
Wiring and connectors linking the components
Input/Output Board (RRP 1-70).