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Volume 1 / Print Engine - Troubleshooting
1
-
129
RAP 1-68
Spots
.
PROBLEM
There are spots of toner scattered randomly across the page.
THE PRINTER DISPLAYS NO ERROR CODE.
Fig 1-23 Spots
Table 1-92 Spots
Step
Actions and Questions
Yes
No
1
LASER PRINT (EP) CARTRIDGE INSPECTION
1. Remove the Laser Print (EP) Cartridge.
2. Inspect the outside of the Cartridge.
3. Open the Shutter and inspect the Drum.
Is the Laser Print (EP) Cartridge dirty and is it
leaking toner?
Replace the
Laser Print
(EP)
Cartridge
Go to step 2
2
INTERIOR INSPECTION AND CLEANING
1. With the Laser Print (EP) Cartridge removed, inspect
the interior of the printer for toner contamination.
2. Vacuum or wipe all interior surfaces, including Feed
Rollers.
3. Generate 30 Blank Test Prints to clean out the printer.
4. Examine the last print out.
Are the spots gone?
Problem
solved
Go to step 3
3
IMAGE TRANSFER INSPECTION
1. Remove the Rear Cover (RRP 1-5).
2. Generate a Blank Test Print and switch OFF printer
power halfway through the print cycle.
3. Open the Left Upper Door.
4. Open the Drum Shutter.
5. Hand rotate (counter clockwise) the Drum Drive Motor
flywheel to advance the Drum far enough so you can
see the developed image area on the Drum before it
reached Transfer.
Is the paper clean before Transfer, but there are
spots on the paper after Transfer?
Replace the
Bias Transfer
Roller
Assembly
Go to step 4
S4525-14