ETC Element Classic, User Manual

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154 Ion Classic User Manual
To stop the show file from being saved for export, press the {Cancel} button. If you are ready
to save, press {Ok}. You will be prompted to name the file. A .csv file will be created.
Exporting Logs
Logs are useful tools for diagnosing issues. ETC Technical Services may request that you email
logs if they are assisting you with an issue. See
Help from ETC Technical Services (on page 3)
for information about contacting Technical Services.
If you are experiencing an issue, press [Displays] & [Record] to put a marker in the log file. This
marker along with any other additional information you provide will assist us in reproducing
your issue.
Note:
Logs can also be created from the ECU. If created through the ECU, you will
have the option to add additional information to the file. See {Save Logs...} (on
page 560) for more information.
Logs can be exported by going to the Logs option in the Browser. Select the location for the
export, the Show File Archive, a File Server (if connected), or to a USB device, and press
[Select].
An exporting logs message will appear while the log files are being created.
Deleting Show Files
Eos provides you with the ability to delete show files from the Show File Archive and the File
Server from within the Browser.
Deleting Show Files
Navigate within the Browser to: File> Open and press [Select]. Navigate to the desired show
file and press [Delete]. Press [Enter] to confirm or any other key to abort the deletion process.
Deleting Folders
The folder must first be empty.
Navigate within the Browser to: File> Open and press [Select]. Navigate to the desired folder
and press [Delete]. Press [Enter] to confirm or any other key to abort the deletion process.
File Manager
The file manager in the Eos Configuration Utility (ECU) is an alternate way to manage show
files. See
{File Manager...} .