Diagnosis / faults and alarms
10.4 Service and support
Drive converter cabinet units
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Operating Instructions, 07/07, A5E00288214A
Spare parts and repairs
Our global network of regional spare parts warehouses and repair centers enables us to
respond quickly and reliably with modern logistics procedures.
During the operational phase of your machinery, we provide a comprehensive repairs and
spare parts service to ensure maximum operational reliability. Our service includes expert
advice with technical problems, and a wide range of product and system support services
tailored to your needs.
For more information about repairs or spare parts, please call the following number (in
Germany):
Tel.: 0180 50 50 448
You can call this number outside office hours and at the weekend to contact our emergency
spare parts service.
Technical support
We offer technical support in both German and English for deploying products, systems, and
solutions in drive and automation technology.
In special cases, help is available from professional, trained, and experienced specialists via
teleservice and video conferencing.
Free Contact – providing you with free technical support
●
In Europe / Africa
Tel.: +49 (0)180 50 50 222
Fax: +49 (0)180 50 50 223
Internet: http://www.siemens.de/automation/support-request
●
in America
Tel.: +14232622522
Fax: +14232622289
E-mail: [email protected]
●
Asia / Pacific region
Tel.: +86 1064 757575
Fax: +86 1064 747474
E-mail: [email protected]
