
52
Escala BL460 -
Problem Determination and Service Guide
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
•
See
Chapter 3
, “
Parts listing
,” on page
197
to determine which components are CRUs and which
components are FRUs.
Error code
Description
Action
BA01D030
DHCP failed to write to the network
1. Verify that the network cable is connected, and that the
network is active.
2. If the problem persists:
a. Go to “
Checkout procedure
” on page
148
.
b. Replace the system-board and chassis assembly, as
described in “
Replacing the Tier 2 system-board
and chassis assembly
” on page
229
.
BA01D040
The DHCP discover server timed out
1. Verify that the DHCP server has addresses available.
2. Verify that the DHCP server configuration file is not overly
constrained. An over-constrained file might prevent a
server from meeting the configuration requested by the
client.
3. Perform the following actions that checkpoint CA00E174
describes:
a. Verify that:
−
The bootp server is correctly configured; then,
retry the operation.
−
The network connections are correct; then,
retry the operation.
b. If the problem persists:
i.
Go to “
Checkout procedure
” on page
148.
ii.
Replace the system-board and chassis
assembly, as described in “
Replacing the Tier
2 system-board and chassis assembly
” on
page 229.
BA01D050
DHCP::discover no good offer
DHCP discovery did not receive any DHCP offers from the
servers that meet the client requirements.
Verify that the DHCP server configuration file is not overly
constrained. An over-constrained file might prevent a server
from meeting the configuration requested by the client.
BA01D051
DHCP::discover DHCP request timed out
DHCP discovery did receive a DHCP offer from a server that
met the client requirements, but the server did not send the
DHCP acknowledgement (DHCP ack) to the client DHCP
request.
Another client might have used the address that was served.
Verify that the DHCP server has addresses available.
BA01D052
DHCP::discover: 10 incapable servers
were found
Ten DHCP servers have sent DHCP offers, none of which met
the requirements of the client. Check the compatibility of the
configuration that the client is requesting and the server
DHCP configuration files.
BA01D053
DHCP::discover received a reply, but
without a message type
Verify that the DHCP server is properly configured.
BA01D054
DHCP::discover: DHCP nak received
DHCP discovery did receive a DHCP offer from a server that
meets the client requirements, but the server sent a DHCP not
acknowledged (DHCP nak) to the client DHCP request.
Another client might be using the address that was served.
This situation can occur when there are multiple DHCP
servers on the same network, and server A does not know
the subnet configuration of server B, and vice-versa.
This situation can also occur when the pool of addresses is
not truly divided.
Set the DHCP server configuration file to “authoritative”.
Verify that the DHCP server is functioning properly.
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