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Chapter 2. Diagnostics
141
2.4.3.4 SCSD devices SRNs (ssss-102 through ssss-640)
These service request numbers (SRNs) identify a SCSD (Self-Configuring SCSI Device)
problem.
Use Table 2-25 to identify an SRN when you suspect a SAS hard disk or Solid State Disk
(SSD) device problem. Replace the parts in the order that the failing function codes (FFCs)
are listed.
Notes • Some SRNs might have 4 digits rather than 3 digits after the dash (–).
•
The ssss before the dash (–) represents the 3 digit or 4 digit SCSI SRN.
Table 2-25.
ssss-102 through ssss-640 SRNs
SRN FFC Description and action
ssss-102 ssss
An unrecoverable media error occurred.
1. Check the management-module event log. If an error was recorded by the system,
see “ POST progress codes (checkpoints) ” on page 71 .
2. Replace any parts reported by the diagnostic program.
3. Replace the system board and chassis assembly, as described in “
Replacing the Tier
2 system-board and chassis assembly ” on page 229 .
ssss-104 ssss
The motor failed to restart.
1. Check the management-module event log. If an error was recorded by the system,
see “ POST progress codes (checkpoints) ” on page 71 .
2. Replace any parts reported by the diagnostic program.
3. Replace the system board and chassis assembly, as described in “
Replacing the Tier
2 system-board and chassis assembly ” on page 229 .
ssss-105 ssss
The drive did not become ready.
1. Check the management-module event log. If an error was recorded by the system,
see “ POST progress codes (checkpoints) ” on page 71 .
2. Replace any parts reported by the diagnostic program.
3. Replace the system board and chassis assembly, as described in “
Replacing the Tier
2 system-board and chassis assembly ” on page 229 .
ssss-106 ssss
The electronics card test failed.
1. Check the management-module event log. If an error was recorded by the system,
see “ POST progress codes (checkpoints) ” on page 71 .
2. Replace any parts reported by the diagnostic program.
3. Replace the system board and chassis assembly, as described in “
Replacing the Tier
2 system-board and chassis assembly ” on page 229 .
ssss-108 ssss
The bus test failed.
1. Check the management-module event log. If an error was recorded by the system,
see “ POST progress codes (checkpoints) ” on page 71 .
2. Replace any parts reported by the diagnostic program.
3. Replace the system board and chassis assembly, as described in “
Replacing the Tier
2 system-board and chassis assembly ” on page 229 .