
Chapter 2. Diagnostics
173
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
•
See
Chapter 3
, “
Parts listing
,” on page
197
to determine which components are CRUs and which components are
FRUs.
•
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Isolation
Procedure Code
Symptom Action
FSPSP09
A problem has been
detected with a
memory DIMM, but it
cannot be isolated to
a specific memory
DIMM.
Replace the CRU called out after this FSPSP call. If the CRU that is called out
is a DIMM CRU, perform the following procedure:
1. Replace both memory DIMMs of the pair on the microprocessor that
contains the failing CRU:
DIMM 1 (Px-C1)
For P1-C1, replace DIMMS 1 and 3.
DIMM 2 (Px-C2)
Replace DIMMS 2 and 4.
DIMM 3 (Px-C3)
Replace DIMMS 1 and 3.
DIMM 4 (Px-C4)
Replace DIMMS 2 and 4.
DIMM 5 (Px-C5)
Replace DIMMS 5 and 7.
DIMM 6 (Px-C6)
Replace DIMMS 6 and 8.
DIMM 7 (Px-C7)
Replace DIMMS 5 and 7.
DIMM 8 (Px-C8)
Replace DIMMS 6 and 8.
2. See “
Removing a memory module
” on page 213 for location information
and the removal procedure.
3. Install new memory DIMMs, as described in “
Installing a memory
module
” on page
214
.
See “
Supported DIMMs
” on page
5
for more information.
FSPSP10
The part indicated in
the CRU callout that
follows this procedure
is invalid or missing
for this system’s
configuration.
1. If there is only one CRU called out after this FSPSP10 call:
a. Verify that the CRU is installed, connected, and seated properly.
b. If the CRU is seated properly and the problem persists, replace the
CRU.
c. If the CRU is missing, add the CRU.
2. If multiple CRUs are called out, they have identical serial numbers.
Remove all but one of the CRUs.
FSPSP11
The service processor
has detected an error
on the RIO/HSL port
in the system unit.
1. Verify that the operating system is running. If it is running, perform an in-
band firmware update, as described in “
Updating the firmware
” on
page
231
.
2. If the problem persists, Replace the system board and chassis assembly,
as described in “
Replacing the Tier 2 system-board and chassis
assembly
” on page
229
.
FSPSP12
The DIMM CRU that
was called out failed
to correct the memory
error.
Replace the system board and chassis assembly, as described in
“
Replacing the Tier 2 system-board and chassis assembly
” on page
229
.
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