
44
Escala BL460 -
Problem Determination and Service Guide
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved. If an action solves the problem, then you can stop performing the remaining actions.
See
Chapter 3
, “
Parts listing
,” on page
197
to determine which components are CRUs and which
components are FRUs.
B700 xxxx
Error codes
Description
Action
69C3
Informational system log entry only.
No corrective action is required.
69D9
Host Ethernet Adapter (HEA) failure.
Replace the system-board and chassis assembly, as
described in “
Replacing the Tier 2 system-board and chassis
assembly
” on page
229
.
69DA
Informational system log entry only.
No corrective action is required.
69DB
System firmware failure.
1. Collect the platform dump information.
2. Go to “
Firmware problem isolation
” on page
185
.
BAD1
The platform firmware detected an error.
Go to “
Firmware problem isolation
” on page
185
.
F103
System firmware failure
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to “
Firmware problem isolation
” on page
185
.
F104
Operating system error. System firmware
terminated a partition.
Check the management-module event log for partition
firmware error codes (especially BA00F104); then, take the
appropriate actions for those error codes.
F105
System firmware detected an internal
error
1. Collect the event log information.
2. Collect the platform dump information.
3. Go to “
Firmware problem isolation
” on page
185
.
F106
System firmware detected an error
Replace the system-board and chassis assembly, as
described in “
Replacing the Tier 2 system-board and chassis
assembly
” on page
229
.
F10A
System firmware detected an error
Look for and correct B1xxxxxx errors.
F10B
A processor resource has been disabled
due to hardware problems
Replace the system-board and chassis assembly, as
described in “
Replacing the Tier 2 system-board and chassis
assembly
” on page
229
.
F120
Informational system log entry only.
No corrective action is required.
2.4.1.10
BA000010 to BA400002 Partition firmware SRCs
The power-on self-test (POST) might display an error code that the partition firmware
detects. Try to correct the problem with the suggested action.
Table 2-13 describes error codes that might be displayed if POST detects a problem. The
description also includes suggested actions to correct the problem.
Note
For problems persisting after completing the suggested actions, see “
Checkout procedure
”
on page
148
and “
Solving undetermined problems
” on page
194
.
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