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Quantum Scalar i6000 User’s Guide
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Appendix A
Frequently Asked Questions
This appendix answers some questions that are most often asked about
the library.
Where do I find installation instructions?
The library requires that a trained Quantum Support Engineer perform
the installation.
Where are error messages described?
When the library detects issues, it sends you e-mail notifications and
creates tickets that provide you with detailed information about the
issues and corrective actions you can perform. A ticket can direct you to
obtain further help from technical support. For more information about
How do I clean a drive?
You can set up automatic drive cleaning when you manually create a
partition (see
on page 136) or you can
manually clean drives at your discretion (see
How do I know when the drives need cleaning?
If you do not have periodic drive cleaning configured (see
on page 136) for your drives, a diagnostic ticket is
generated when a drive needs to be cleaned.
Summary of Contents for Scalar i6000
Page 1: ...User s Guide Scalar i6000 6 66879 15 Rev B...
Page 276: ...Chapter 3 Configuring Your Library Working with Towers 258 Quantum Scalar i6000 User s Guide...
Page 344: ...Chapter 8 Encryption Key Management Using SKM 326 Quantum Scalar i6000 User s Guide...
Page 444: ...Chapter 11 Configuring Access to StorNext 426 Quantum Scalar i6000 User s Guide...
Page 450: ...Chapter 12 Partition Utilization Reporting 432 Quantum Scalar i6000 User s Guide...
Page 574: ...Chapter 15 Maintaining Your Library Maintenance Actions 556 Quantum Scalar i6000 User s Guide...
Page 730: ...Appendix A Frequently Asked Questions 684 Quantum Scalar i6000 User s Guide...