Chapter 2: Troubleshooting Your Library
Working With Tickets
Quantum Scalar i6000 User’s Guide
91
Figure 22 Suppress Tickets
Filter
3
Filter the displayed list by selecting an option from the
Category
drop-down list in the
Table Filter
section. Options include
All
(default) or any of the six system status categories (
Connectivity
,
Control
,
Media
,
Drives
,
Power
, and
Robotics
).
4
For each ticket that you want to suppress, choose a suppression
option from the drop-down list in the
Suppression Option
column.
Options include:
•
Tech Support E-mail
— No e-mail notification will be sent to
Technical Support for this ticket.
•
— No e-mail notification will be sent to Technical
Support or to the individuals configured in the
Setup >
Notifications > System Setup, Rules
tab for this ticket.
Summary of Contents for Scalar i6000
Page 1: ...User s Guide Scalar i6000 6 66879 15 Rev B...
Page 276: ...Chapter 3 Configuring Your Library Working with Towers 258 Quantum Scalar i6000 User s Guide...
Page 344: ...Chapter 8 Encryption Key Management Using SKM 326 Quantum Scalar i6000 User s Guide...
Page 444: ...Chapter 11 Configuring Access to StorNext 426 Quantum Scalar i6000 User s Guide...
Page 450: ...Chapter 12 Partition Utilization Reporting 432 Quantum Scalar i6000 User s Guide...
Page 574: ...Chapter 15 Maintaining Your Library Maintenance Actions 556 Quantum Scalar i6000 User s Guide...
Page 730: ...Appendix A Frequently Asked Questions 684 Quantum Scalar i6000 User s Guide...