System Programming
4-69.4
4.3
System Programming
Hunting Overflow
133
Description
Assigns the limited number of a queue and the management of an
incoming call when the queue is full. There are three types of
management mentioned below:
Overflow: When the queue is full, a new incoming call is
transferred to the Intercept destination for the group.
If the number in the queue is assigned as “0” and all extensions
are busy or logout, the call is transferred to the Intercept
destination for the group.
Busy Tone: This assignment is available only when the call is
made through an ISDN line or intercom call. If the queue is
full, a busy tone is sent to a caller. If the number in the queue
is assigned as “0” and all extensions are busy or logout, a busy
tone is sent to the caller. If the call is made through an analog
line, the number in the queue is assigned as “0,” and all
extensions are busy or logout, the caller will hear a ringback
tone but the call cannot be received.
No: As the queue is treated as infinite, overflow will not occur and
a busy tone will not be sent. The call will be kept waiting until
any extension in the group becomes idle (or logs in).
IRNA starts.
Selection
• Hunting group number: 01 through 32
• Call management : OVF (Overflow) / Busy (Busy Tone) / No
• The number in the queue: 0 through 8, 1 digit
Default
All hunting groups – Busy, 0
Programming
1.
Enter 133.
Display: Hunt Overflow
2.
Press NEXT.
Display: Group NO?
→
3.
Enter a hunting group number.
To enter hunting group number 01, you can also press NEXT.
Display example: 01: Busy, 0
4.
Keep pressing SELECT until the desired selection is
displayed.
5.
Press
.
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