Error Code
807
Pro
b
le
m
Solvin
g
22
021-408
[Cause]
A time out error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
z
EP proxy server setting (For BB-Direct configuration)
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Also, when FQDN of the EP communication aggregate server is changed for the EP
communication aggregate server configuration, contact our Customer Support Center.
021-409
[Cause]
An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
021-410
021-411
[Cause]
A communication error occurred while connecting (acquiring the EP certificate) to CA
via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
z
EP proxy server setting (For BB-Direct configuration)
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-412
[Cause]
An error occurred while connecting to the EP system via the Internet. There is a problem
with the address of the EP proxy server name.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server URL setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Error Code
Cause and Remedy
Summary of Contents for Versant 80 Press
Page 1: ...User Guide Versant 80 Press ...
Page 18: ...18 Index 1007 ...
Page 159: ...Image Quality 159 Copy 4 2 Select a button to adjust the color tone ...
Page 214: ...4 Copy 214 Copy 4 ...
Page 304: ...5 Scan 304 Scan 5 ...
Page 382: ...11 Job Status 382 Job Status 11 ...
Page 562: ...14 CentreWare Internet Services Settings 562 CentreWare Internet Services Settings 14 ...
Page 580: ...16 E mail Environment Settings 580 E mail Environment Settings 16 ...
Page 618: ...18 Encryption and Digital Signature Settings 618 Encryption and Digital Signature Settings 18 ...
Page 916: ...22 Problem Solving 916 Problem Solving 22 ...
Page 1018: ...1018 Index ...