22 Problem Solving
808
Pro
b
le
m
Solvin
g
22
021-413
021-416
[Cause]
An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-414
[Cause]
An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-415
[Cause]
An error occurred while the SSL/TLS communication to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-417
[Cause]
Failed to authorize the proxy server while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The EP proxy server URL setting
z
The login user of the EP proxy server
z
The password of the EP proxy server
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator. If the network works normally but the error still is not resolved, contact
our Customer Support Center.
021-418
021-419
[Cause]
There is a problem with the format of the proxy setting file.
[Remedy] The format of the proxy setting file registered in the HTTP server may be incorrect.
Consult your system administrator.
If the proxy setting file works normally but the error still is not resolved, contact our
Customer Support Center.
Error Code
Cause and Remedy
Summary of Contents for Versant 80 Press
Page 1: ...User Guide Versant 80 Press ...
Page 18: ...18 Index 1007 ...
Page 159: ...Image Quality 159 Copy 4 2 Select a button to adjust the color tone ...
Page 214: ...4 Copy 214 Copy 4 ...
Page 304: ...5 Scan 304 Scan 5 ...
Page 382: ...11 Job Status 382 Job Status 11 ...
Page 562: ...14 CentreWare Internet Services Settings 562 CentreWare Internet Services Settings 14 ...
Page 580: ...16 E mail Environment Settings 580 E mail Environment Settings 16 ...
Page 618: ...18 Encryption and Digital Signature Settings 618 Encryption and Digital Signature Settings 18 ...
Page 916: ...22 Problem Solving 916 Problem Solving 22 ...
Page 1018: ...1018 Index ...