Trouble during Scanning
751
Pro
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Solvin
g
22
Part of the image
is missing.
The document is pasted or
folded.
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.
The image is not
the desired size.
The document glass or the
document cover is dirty.
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and Document
Glass" (P.679).
The document is a
transparent type such as a
transparency film.
Place a white sheet of paper on top of the
document when scanning.
The document is misaligned.
Load the document correctly.
Refer to "Scanning Procedure" (P.216).
The document guides on the
document feeder are not set
in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "Scanning Procedure" (P.216).
The document is a non-
standard size.
Specify the document size.
Refer to "Scanning Procedure" (P.216).
The document is folded.
Flatten the curl and load the document
again.
Refer to "Scanning Procedure" (P.216).
The image is not
scanned in color.
[Color Scanning] is set to
[Black & White] or
[Grayscale].
Set [Color Scanning] to [Color].
Refer to "E-mail Options/Filing Options" (P.297)"E-mail"
(P.231).
The image is
coarse.
The resolution is too low.
Set the resolution higher.
Refer to "Layout Adjustment" (P.289).
Image is saved with high
compression.
Select a lower compression ratio in [Quality/
File Size].
Refer to "E-mail Options/Filing Options" (P.297).
Black-and-white
gradation is not
reproduced
properly.
[Black & White] is selected for
[Color Scanning].
Set [Color Scanning] to [Grayscale].
Refer to "E-mail" (P.231).
Symptom
Cause
Remedy
Summary of Contents for Versant 80 Press
Page 1: ...User Guide Versant 80 Press ...
Page 18: ...18 Index 1007 ...
Page 159: ...Image Quality 159 Copy 4 2 Select a button to adjust the color tone ...
Page 214: ...4 Copy 214 Copy 4 ...
Page 304: ...5 Scan 304 Scan 5 ...
Page 382: ...11 Job Status 382 Job Status 11 ...
Page 562: ...14 CentreWare Internet Services Settings 562 CentreWare Internet Services Settings 14 ...
Page 580: ...16 E mail Environment Settings 580 E mail Environment Settings 16 ...
Page 618: ...18 Encryption and Digital Signature Settings 618 Encryption and Digital Signature Settings 18 ...
Page 916: ...22 Problem Solving 916 Problem Solving 22 ...
Page 1018: ...1018 Index ...