22 Problem Solving
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027-776
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address/Host
Name]. If the error still is not resolved, confirm with your network administrator whether
the SMTP server supports the EHLO command.
027-777
[Cause]
The destination SMTP server does not support SMTP-AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] >
[Connectivity & Network Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server
Settings].
027-778
[Cause]
The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
[Remedy] Confirm the authentication type supported by the SMTP server with your network
administrator. The machine supports the following authentication types: AUTH GSSAPI
(only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, AUTH
CRAM-MD5.
027-779
[Cause]
Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
[Cause]
The received e-mail was discarded because no documents were attached to it. (The
machine is set to print attached documents only.)
[Remedy] To print the mail body or header information also, change settings in the [Properties]
screen of CentreWare Internet Services.
Refer to "E-mail Printing" (P.389).
027-797
[Cause]
The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail again.
027-798
[Cause]
The specified document did not exist.
[Remedy] Check the job flow setting.
041-227
041-228
[Cause]
An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, turn the power of both
of the external controller and the machine off and on. If the same message is displayed
again, contact our Customer Support Center.
041-310
041-388
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code
Cause and Remedy
Summary of Contents for Versant 80 Press
Page 1: ...User Guide Versant 80 Press ...
Page 18: ...18 Index 1007 ...
Page 159: ...Image Quality 159 Copy 4 2 Select a button to adjust the color tone ...
Page 214: ...4 Copy 214 Copy 4 ...
Page 304: ...5 Scan 304 Scan 5 ...
Page 382: ...11 Job Status 382 Job Status 11 ...
Page 562: ...14 CentreWare Internet Services Settings 562 CentreWare Internet Services Settings 14 ...
Page 580: ...16 E mail Environment Settings 580 E mail Environment Settings 16 ...
Page 618: ...18 Encryption and Digital Signature Settings 618 Encryption and Digital Signature Settings 18 ...
Page 916: ...22 Problem Solving 916 Problem Solving 22 ...
Page 1018: ...1018 Index ...