DETEWE OpenCom 130, User Manual

Page: 162 / 204

Configuring the PC Software Setting up TAPI
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If there is an existing web-server service installed on the workstation computer,
then you must enter a new port number in the
Setup dialogue of the program
StartCenter , for example 8080. In the Web browser, the address line input is
then: “http://localhost:8080/”. When using different port numbers you can also
start multiple offline configurators simultaneously on one workstation com-
puter.
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If for the Web browser there is a proxy activated, then you might have to enter
the computer name “localhost” into the exceptions list (
No proxy for … ).
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During deinstallation of the program StartCenter , the entire installation
directory with all its sub-directories is deleted. Backup the necessary offline
configurators before uninstalling.
16.2 Setting up TAPI
With a TAPI ( T elephony A pplication P rogramming I nterface) you can operate a CTI
application ( c omputer t elephony i ntegration). Here, the CTI application uses the
services of the OpenCom 100 with the help of the TAPI driver installed on a
Windows PC.
Many telephony functions, such as enquiry, toggling, three-party conference, pick-
up, call protection and call forwarding can be controlled using appropriate TAPI-
compatible software.
Requirements
You require an active IP network connection between the PC and the communi-
cation system. CTI functions can be used only in conjunction with system tele-
phones.
You must therefore have configured at least one user for a system telephone. In
addition, you require a TAPI 2.1-compatible CTI application, for example the
Phone Dialer included in the Windows operating system.
Installing the TAPI Driver
1. Call up the start mask from the product CD (see Configuring the PC Software on
page 158).
2. Select Software : TAPI Service Provider from the start mask and follow the
program instructions.