3-8
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System
OL-21851-01
Chapter 3 Verifying and Troubleshooting the Cisco TelePresence System Configuration
Managing Passwords
Managing Passwords
The following sections contain information to help you manage your passwords:
•
Resetting Your Cisco Unified CM Secure Shell Password, page 3-8
•
Resetting Administrator and Security Passwords, page 3-8
•
Resetting Your CTS Codec Password, page 3-9
•
Related Information, page 3-14
Resetting Your Cisco Unified CM Secure Shell Password
To reset your secure shell password, follow these steps:
Step 1
Log into the Cisco Unified CM Administration application.
Step 2
Navigate to Device > Phone >
Product Specific Configuration Layout
.
Step 3
Scroll down to the
Secure Shell Information
window.
Step 4
Change your password using the following guidelines:
•
Maximum field length—64 characters
•
Minimum field length—6 characters
Step 5
Save your changes by clicking Restart. This enables the updated configuration to be read and applied
to the CTS; and then Calling Service is restarted
.
Alternately you can click Reset, which causes the CTS
to reboot. On startup, the CTS reads the Cisco Unified CM configuration and applies any changes.
See the
“Secure Shell Information” section on page 1-20
for more information about password aging.
Resetting Administrator and Security Passwords
If you lose the administrator password or security password, use the following procedure to reset these
passwords in Cisco Unified CM.
To perform the password reset process, you must be connected to the system through the system console,
that is, you must have a keyboard and monitor connected to the server. You cannot reset a password when
connected to the system through a secure shell session.
Caution
The security password on all nodes in a cluster must match. Change the security password on all
machines, or the cluster nodes will not communicate.
Caution
You must reset each server in a cluster after you change its security password. Failure to reboot the
servers (nodes) causes system service problems and problems with the Cisco Unified Communications
Manager Administration windows on the subscriber servers.
