C H A P T E R
3-1
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System
OL-21851-01
3
Verifying and Troubleshooting the
Cisco TelePresence System Configuration
Revised: December, 2010, OL-21851-01
Contents
The following sections describe how to verify your Cisco TelePresence System (CTS) with
Cisco Unified Communications Manager (Cisco Unified CM) configuration:
•
Verifying Your Configuration, page 3-1
•
Troubleshooting Your Configuration, page 3-2
•
Managing Passwords, page 3-8
•
Managing Phone Reset and Codec Connectivity, page 3-11
Verifying Your Configuration
To verify that your Cisco TelePresence System is configured successfully, follow these steps:
Step 1
Log in to the Cisco Unified CM Administration interface.
Step 2
From the Device drop-down menu, select Phone. The Find and List Phones Page appears.
Step 3
Search for a phone using the fields provided or select a phone from the drop-down menu.
Tip
Search for a device type that contains “7970” or “7975.”
Step 4
Click Find. A list of devices appears.
Step 5
Click on a device in the Device Name (Line) column. The Phone Configuration page for that device
appears.
Step 6
Verify that the following devices are registered:
•
The Cisco TelePresence device
