PN A51387A
B
9-18
Troubleshooting
Working with Field Service
Viewing the Error Log
When you contact Beckman Coulter Field Service, the Service Representative may ask you to open
the error log.
To open the error log:
1.
Select
Run > Troubleshooting > View Error Log
on the Main Menu bar. The MS4ERROR.LOG
window opens.
2.
In the Show messages from pane, select the time period. You can add an error message
manually, print error messages, or copy messages to the clipboard.
3.
When you are finished, click
(
Close
)
.
Opening Service Mode
When you select
Troubleshooting > Open Service Mode
on the Main Menu bar, a new Service menu
appears in the Main Menu bar. The Service menu includes advanced options for configuring and
troubleshooting the Multisizer 4 software and Analyzer.
CAUTION
Beckman Coulter does not recommend that you use the options available in
Service Mode without the assistance of a trained Service Representative (see
Requesting Service and Technical Support
, page
Summary of Contents for Multisizer 4
Page 12: ...xii List of Figures ...
Page 14: ...xiv List of Tables ...
Page 22: ...PN A51387AB xxii Introduction Before You Start Warnings and Cautions ...
Page 42: ...PN A51387AB 1 20 Analyzer Overview Preparing the Analyzer for Sample Runs ...
Page 160: ...PN A51387AB 6 16 Analyzing a Sample Using Blank Runs ...
Page 232: ...PN A51387AB 10 8 Regulatory Compliance Additional Security Features ...