S e n d d o c u m e n t c o m m e n t s t o n e x u s 7 k - f e e d b a c k - d o c @ c i s c o . c o m
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Cisco NX-OS System Messages Reference
OL-15994-03
Chapter 2 System Messages and Recovery Procedures
SVC Messages
Error Message
SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec]
SS_EID_EC_ER_BATT_BELOW_CAPACITY ) Battery is below threshold capacity [chars]
Explanation
Battery capacity is below threshold. The node will remain offline until the battery
charge is sufficient to come up.
Recommended Action
Wait for the battery to recharge. This may take many hours. If after several
hours have passed and the node has not yet come up: 1. Reload the node. 2. If the error persists,
re-install the code on the line card. The node(s) will then have to be removed and re-added back to
the cluster. 3. If the error persists, replace the Caching Services Module.
Error Message
SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec]
SS_EID_EC_ER_CANNOT_OPEN_IO_PROCESS_Q ) Internal error - IO process queue [chars]
Explanation
The process was unable to open the needed message queue. Node was rebooted due to
this error.
Recommended Action
If this error is repeated continously, 1. Re-install the code on the node. The
node will then have to be removed and re-added back to the cluster. 2. Ensure that the software is at
the latest level on the cluster. If not, upgrade the cluster and if necessary repeat step 1 with the latest
level of code. 3. If the error continues, ask IBM Product Support for assistance.
Error Message
SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec]
SS_EID_EC_ER_DEACTIVATE_CLUSTER_IP_FAILED ) Deactivate cluster IP failed [chars]
Explanation
The system is unable to deactivate the cluster IP for the config node. The cluster IP
should be deactivated by other checks. If that is not the case it may not be possible to execute
configuration commands.
Recommended Action
If there is a problem executing configuration commands: 1. Shutting the
interfaces of the node will force this node out of the cluster and should cause the switch to deactivate
the IP address associated with this node which should restore the ability to execute configuration
commands. \ 2. If the error persists, re-install the code on the node. The node will then have to be
removed and re-added back to the cluster. 3. Ensure that the software is at the latest level on the
cluster. If not, upgrade the cluster and if necessary repeat step 2 with the latest level of code. 4. If
the error continues, ask IBM Product Support for assistance.
Error Message
SVC-4-NODE_WARNING_MSG: (SVC [dec]/[dec]
SS_EID_EC_ER_DUMP_METADATA_FAILED ) Node assert dump failed [chars]
Explanation
A failure occurred writing out a node assert dump. Other log entries may accompany
this error.
Recommended Action
An initial error will have caused the node assert dump. Examine the log for
that error and follow the recommended actions for that error. In addition examine the log for errors
related to the internal disk drive. If found, follow the recommended actions. If no entries explain the
failure to write the dump: 1. Re-install the code on the node. The node will then have to be removed
and re-added back to the cluster. 2. Ensure that the software is at the latest level on the cluster. If
not, upgrade the cluster with the latest level of code. 3. If the error continues, ask IBM Product
Support for assistance. It may be necessary to replace the Caching Services Module.
