Zeiss humphrey HFA II-i series, Field Service Manual

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Humphrey Field Analyzer II - i Troubleshooting
Confidential and Proprietary
52235C1105 5 - 23
Field Service Guide
5.10 Common Error Messages
The table below provides the most common error messages, a description of the problem, and
some possible solutions. Check each solution in the order given. After any replacement\repair
procedure, ensure that you check Section 3, Table 3-1 for required follow-up actions.
ERROR MESSAGE PROBLEM SOLUTION
130009 A value stored within the
EEPROM is out of tolerance.
1) Print out the Cal/Wedge
printout. Look for the phrase
“INVALID DATA” beneath
NVM Data. Recalibrate as
required.
2) If equipped with Blue-
Yellow, recalibrate the Wedge
calibration first, and then
recalibrate the Blue Correction
second.
Motor Board Uncalibrated
(MBC Motor Board Controller)
A primary system error was
reported during the power up
sequence. A message,
“Pressing Proceed Will Not
Allow Testing” was displayed.
The operator pressed proceed
and then attempted to run a
patient test.
Print out the System Log.
Look at the log for Startup
State “XX” Errors, where
“XX” indicates a number.
Refer to Sections 5.7 and 5.8
in this manual for description
of each number.
Check Stepper Motor The system software has
detected a problem that does
not fit into any system error
message string. The software
will default to the Check
Stepper Motor message. It
does not necessarily mean that
there is a motor related
problem.
Print out the System Log.
There probably will not be any
other errors, however, you
should check to be sure.
Often, this error is associated
with the detector cable, the
detector, its internal filters, or
the light detection circuitry.