Xerox PHASER 8560MFP, Service Documentation

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10/2006
2-45 Phaser 8510/8560MFP Multifunction Product
37,039.48 and 37,040.40, 37,0XX.4x
Error Messages and Codes Initial Issue
37,039.48 and 37,040.40 PEST Process Drive Faults
A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
• Check for obstructions to Process Drive rotation.
• Check the rotation of the Drum Maintenance and Transfix Roller shafts.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
37,0XX.4x PEST Power Supply Faults
An Power Supply error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
• Check the component power connections and harness condition.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
PEST Process Drive Faults
37,039.48 The Process Drive Motor is drawing less power than expected.
37,040.40 The Process Drive Motor is drawing too much power.
Table 1 37,039.48 and 37,040.40 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Process Drive, PL 4.0 Right Side Harness / I/O Control, Figure 8
Electronics Module, PL 5.0
Table 2 PEST Process Drive Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Check shaft rotation.
Do the Process Drive gears, Transfix
Shaft, and Drum Maintenance shaft rotate
freely? Go to Step 2. Repair or replace
affected parts.
2 Test the Process Drive Motor.
Run the Service Diagnostics Process
Motor test.
Does the motor operate correctly? Replace the Elec-
tronics Module (REP
5.0.5). Go to Step 3.
3 Check wiring to the motor.
Is the wiring damaged? Repair or replace the
harness. Replace the Pro-
cess Drive (REP
4.0.7).
PEST Power Supply Faults
37,041.41 The Power Supply failed to reset.
37,043.43 The Power Supply 2.5 V source over limit.
37,044.44 The Power Supply 2.5 V source under limit.
37,045.45 The Power Supply 3.3 V source over limit.
37,046.46 The Power Supply 3.3 V source under limit.
37,047.47 The Power Supply 12 V source over limit.
37,048.48 The Power Supply 12 V source under limit.
37,049.40 The Power Supply -12 V source over limit.
37,050.41 The Power Supply -12 V source under limit.
37,051.42 The Power Supply current over limit.
37,052.43 The Power Supply current under limit.
37,053.44 The Power Supply 50 V source over limit.
37,054.45 The Power Supply 50 V source under limit.
37,055.46 The Power Supply -50 V source over limit.
37,056.47 The Power Supply -50 V source under limit.
37,057.48 The Power Supply 15 V source over limit.
37,058.40 The Power Supply 15 V source under limit.
37,059.41 The Power Supply -15 V source over limit.
37,060.42 The Power Supply -15 V source under limit.
37,061.43 The Power Supply 5 V source over limit.
37,062.44 The Power Supply 5 V source under limit.
37,063.45 The Power Supply high switch not activated. Electrical short or missing reset line.
37,064.46 Vss too low. The Printhead power harness may be disconnected.
37,065.47 Vpp too low. The Printhead or Wave Amp may be disconnected.
37,066.48 The Wave Amplifier s drawing too much power. Possible short.
Table 1 37,0XX.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Electronics Module, PL 5.0