10/2006
3-4
Phaser 8510/8560MFP Multifunction Product
IQ2, IQ3
Initial Issue
Image Quality
IQ2 Dark Streaks on Copied Image
This RAP addresses image quality problems associated with the DADF.
Initial Actions
1.
Check that supported media is being used.
2.
Check for Ink build-up or debris. Clean if necessary.
3.
Copy another page. If the problem persists, perform the following corrective actions.
4.
Reseat all DADF connections.
Procedure
IQ3 Voids in the Copied Image
This RAP addresses image quality problems associated with the DADF.
Initial Actions
1.
Check that supported media is being used.
2.
Reseat all DADF connections.
Procedure
Figure 1 DADF Calibration Strip
Table 1 IQ2 Dark Streaks on Copied Image
Step Questions and Actions
Yes
No
1
Check the DADF for ink build up.
Open the DADF Front Cover.
Clean the inside of the DADF Front Cover,
including the ribs, rollers and separator pad.
Does the problem persist?
Go to Step 2.
Complete.
2
Check the CVT Window for ink build up.
Clean the CVT Window.
Does the problem persist?
Go to Step 3.
Complete. Advise
the customer that
periodic cleaning
of the CVT win-
dow may be nec-
essary.
3
Check DADF calibration.
Perform the DADF to Scanner Calibration
adjustment procedure (ADJ 1.15.1).
Does the problem persist?
Go to Step 4.
Complete.
4
Replace the DADF (REP 1.0.15).
Does the problem persist?
Replace the
Scanner Assem-
bly (REP 1.0.11).
Complete.
Table 1 IQ3 Voids in the Copied Image
Step Questions and Actions
Yes
No
1
Does the void run the entire length of one
side of the image.
Go to Step 2.
Go to Step 3.
2
Open the DADF and check that the Calibra-
tion Strip extends fully. The Lamp should be
completely covered by the strip.
Block the DADF Cover Sensor, select 2-sided
copy, and then feed media through the DADF.
Does the strip extend and retract properly?
Go to Step 3.
Replace the DADF.
3
Remove any debris obstructing the Lamp.
Does the problem persist?
Replace the DADF. Complete.
Summary of Contents for PHASER 8560MFP
Page 1: ...701P01133 October 2006 Phaser 8560MFP Multifunction Product Service Documentation...
Page 4: ...10 2006 iv Phaser 8510 8560MFP Multifunction Product Initial Issue Introduction...
Page 22: ...10 2006 1 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Service Call Procedures...
Page 28: ...10 2006 2 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Error Messages and Codes...
Page 84: ...10 2006 3 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Image Quality...
Page 116: ...10 2006 4 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Repairs and Adjustments...
Page 194: ...10 2006 5 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Parts List...
Page 204: ...10 2006 6 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Diagnostics...
Page 256: ...10 2006 7 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Wiring Data...
Page 274: ...10 2006 8 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Theory of Operation...
