10/2006
2-43
Phaser 8510/8560MFP Multifunction Product
37,02X.4x, 37,03X.4x
Error Messages and Codes
Initial Issue
37,02X.4x PEST Relay Board Faults
An Relay Board error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
•
Check the Relay Board’s power connection.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
37,03X.4x PEST X-Axis Motor Faults
An X-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
•
Check the X-Axis Motor connection.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
PEST Relay Board Faults
37,027.45 Both relay coils are drawing less power than expected.
37,028.46 The A coil is drawing less power than expected.
37,029.47 The B coil is drawing less power than expected.
Table 1 37,02X.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
Relay Board, PL 5.0
I/O Board (1/2), Figure 9
Electronics Module, PL 5.0
Electronics Module Power, Figure 7
Table 2 PEST Relay Board Faults 37,02X.4x Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Test the Relay Board.
Run the Service Diagnostics Drum Heater
Relay test.
Does the Relay Board operate correctly?
Replace the Elec-
tronics Module (REP
5.0.5).
Go to Step 2.
2
Check wiring to the affected component.
Is the wiring damaged?
Repair or replace the
harness.
Replace the Relay
Board (REP 5.0.19).
PEST X-Axis Motor Faults
37,030.45 The X-Axis Motor is drawing less power than expected.
37,031.46 The X-Axis Motor first phase is drawing less power than expected.
37,032.47 The X-Axis Motor first phase is drawing too much power.
37,033.48 The X-Axis Motor second phase is drawing less power than expected.
37,034.40 The X-Axis Motor second phase is drawing too much power.
Table 1 37,03X.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
X-Axis Motor, PL 4.0
Right Side Harness / I/O Control, Figure 8
Electronics Module, PL 5.0
Right Side Wire Routing, Figure 3
Table 2 PEST X-Axis Motor Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Drive
test.
Does the motor operate correctly?
Replace the Elec-
tronics Module (REP
5.0.5).
Go to Step 2.
2
Check wiring to the motor.
Is the wiring damaged?
Repair or replace the
harness.
Replace the X-Axis
Motor (REP 4.0.5).
Summary of Contents for PHASER 8560MFP
Page 1: ...701P01133 October 2006 Phaser 8560MFP Multifunction Product Service Documentation...
Page 4: ...10 2006 iv Phaser 8510 8560MFP Multifunction Product Initial Issue Introduction...
Page 22: ...10 2006 1 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Service Call Procedures...
Page 28: ...10 2006 2 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Error Messages and Codes...
Page 84: ...10 2006 3 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Image Quality...
Page 116: ...10 2006 4 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Repairs and Adjustments...
Page 194: ...10 2006 5 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Parts List...
Page 204: ...10 2006 6 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Diagnostics...
Page 256: ...10 2006 7 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Wiring Data...
Page 274: ...10 2006 8 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Theory of Operation...
