10/2006
2-15
Phaser 8510/8560MFP Multifunction Product
6,0xx.4x, 6,0xx.6x
Error Messages and Codes
Initial Issue
6,0xx.4x X-Axis Fault
An X-Axis drive error has occurred. The following troubleshooting procedure applies to this
error:
Initial Actions
•
Check for Ink build-up or other obstructions around the Printhead.
•
Check the Printhead power (P/J4) connection and related wiring.
•
Verify the Printhead travels smoothly from left to right.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
6,0xx.6x X-Axis Program Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
•
Reset NVRAM and retest.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
X-Axis Motor Error
6,000.41 X-Axis Motor current error.
Table 1 6,0xx.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
X-Axis Motor, PL 4.0
Right Side Harness / I/O Control, Figure 8
Electronics Module, PL 5.0 Right Side Wire Routing (2/2), Figure 3
Table 2 Process Control Program Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Check the X-Axis Motor wiring.
Is the wiring faulty?
Replace the wiring.
Go to Step 2.
2
Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Motor
test.
Did the test pass?
Replace the X-Axis
Motor (REP 4.0.5).
Replace the Elec-
tronics Module (REP
5.0.5).
X-Axis Program Faults
6,001.64 The X-Axis task received an unexpected message.
6,002.65 Attempt to home X-Axis drive from wrong state.
6,008.62 Attempt to use X-Axis drive without initialization.
6,011.65 Attempt to service X-Axis drive in wrong state.
6,013.67 Unknown X-Axis program fault.
6,017.62 Attempt to drive X-Axis using wrong server.
6,018.63 Attempt to move with the X-Axis not initialized.
6,019.64 Attempt to move with the X-Axis not at home position.
6,023.68 Could not allocate memory for X-Axis parameters.
6,025.66 Attempt to home the X-Axis drive without initialization.
6,032.68 Unrecognized X-Axis motion.
6,033.60 Could not allocate memory for X-Axis move parameters.
Table 1 6,0xx.6x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
NVRAM, PL 5.0
Table 2 X-Axis Program Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2.
Complete.
2
Check ground integrity.
Are the system grounds connected?
Reset NVRAM. If the
error persists,
replace the NVRAM
device (REP 5.0.9).
Reconnect the sys-
tem grounds.
Summary of Contents for PHASER 8560MFP
Page 1: ...701P01133 October 2006 Phaser 8560MFP Multifunction Product Service Documentation...
Page 4: ...10 2006 iv Phaser 8510 8560MFP Multifunction Product Initial Issue Introduction...
Page 22: ...10 2006 1 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Service Call Procedures...
Page 28: ...10 2006 2 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Error Messages and Codes...
Page 84: ...10 2006 3 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Image Quality...
Page 116: ...10 2006 4 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Repairs and Adjustments...
Page 194: ...10 2006 5 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Parts List...
Page 204: ...10 2006 6 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Diagnostics...
Page 256: ...10 2006 7 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Wiring Data...
Page 274: ...10 2006 8 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Theory of Operation...
