Xerox PHASER 8560MFP, Service Documentation

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10/2006
2-12 Phaser 8510/8560MFP Multifunction Product
4,024.42, 4,025.46
Initial Issue Error Messages and Codes
4,024.42 Wiper Alignment Fault
The following troubleshooting procedure applies to this error:
Initial Actions
• Check Wiper Alignment.
• Check damage, debris, or Ink build-up near the Printhead.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
4,025.46 Drum Transfix Fault
The following troubleshooting procedure applies to this error:
Initial Actions
• Check for dirt, debris, or obstructions around the Printhead.
• Check that the Waste Tray is correctly installed.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
Wiper Blade Misalignment Errors
4,024.42 Printhead Wiper Blade misaligned
Table 1 4,024.42 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Head Maintenance Clutch, PL 4.0 I/O Board (2/2), Figure 10
Media Drive Assembly, PL 4.0 Left Side Harness (2/2), Figure 5
Wiper Blade, PL 2.0
Table 2 4,024.42 Wiper Alignment Fault Troubleshooting Procedure
Step Questions or Actions Yes No
1 Test the Wiper alignment.
Run the Service Diagnostics Check Wiper
Alignment test.
Did the test Fail? Perform (ADJ 2.5.1)
and retest. If the test
fails again, go to
Step 2. Go to Step 2.
2 Test the Wiper drive.
Run the Service Diagnostics Wiper Drive
test.
Did the test fail? Go to Step 3. Go to Step 5.
3 Check the Wiper drive and lock systems
for ink, obstructions, or damage.
Is the Wiper drive function correctly? Go to Step 4. Clear any ink or
obstructions or
replace any dam-
aged components.
4 Check the Head Maintenance Clutch.
Is there any oil, contamination, or obvious
damage? Clean the interior of
the system or
replace the clutch if
necessary. Go to Step 5.
5 Test the Head Maintenance Clutch.
Run the Service Diagnostics Head Main-
tenance Clutch test.
Does the clutch function correctly? Replace in order:
Exit Module
Media Drive Assy
Wiper Blade Replace the Head
Maintenance Clutch
(REP 4.0.4).
Drum Transfix Fault
4,025.46 Drum Transfix does not reach home position.
Table 1 4,025.46 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Process Drive, PL 5.0 Right Side Harness / I/O Control, Figure 8
X-Axis Motor, PL 2.0 Right Side Harness / I/O Control, Figure 8
Head Tilt Solenoid, PL 5.0 Left Side Harness (2/2), Figure 5
Table 2 4,025.46 Drum Transfix Fault Troubleshooting Procedure
Step Questions or Actions Yes No
1 Check for ink build up in the Head Tilt
drive, Waste Tray, or wires interfering with
Printhead motion.
Is the Printhead clear of obstructions? Go to Step 11. Clear any obstruc-
tions to Printhead
movement. If the
error persists, go to
Step 2.
2 Check the Process Drive for damage.
Ensure the gears are correctly aligned
(see ADJ 4.7.1).
Is the process gearbox damaged? Replace the Pro-
cess Drive (REP
4.0.7). Go to Step 3.
3 Check the X-Axis Motor connection (P/
J150).
Run the Service Diagnostics X-Axis Motor
test.
Did the test fail? Replace the X-Axis
Motor (REP 4.0.5). Go to Step 4.
4 Test the Printhead Tilt Drive.
Run the Service Diagnostics Tilt Drive
test.
Did the test fail? Replace the Pro-
cess Drive (REP
4.0.7).