Xerox PHASER 8560MFP, Service Documentation

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10/2006
2-4 Phaser 8510/8560MFP Multifunction Product
Power On Self Tests
Initial Issue Error Messages and Codes
NOTE: Before replacing the Electronics Module for any POST errors, do the following:
1. Unplug all wiring and/or cables to the Electronics Module.
2. Plug in the AC power cable and power on the Electronics Module.
3. If the error blink pattern is now different from the original error reported before Step 1, the
problem may not be in the Electronics Module. See Electrical Troubleshooting.
PEST Error Reporting
PEST tests occur after POST tests have been run and PostScript has been initialized. PEST
checks the connections and operation of various system components.
Error codes for PEST tests are displayed on the Control Panel and are all in the 37,XXX.xx
series. For troubleshooting PEST error codes, see Error Message Troubleshooting.
Table 2 POST Blink Pattern Error Reporting
Error
Code PS, PE, and Control
Panel LED s Error
Type
Description
01.01 Flutter then 01 blinks Hard Bad error code
02.01 Flutter then 02 blinks Hard Failed machine check
02.02 Flutter then 02 blinks Hard System panic
03.01 Flutter only Soft ID read failure
03.02 Flutter then 03 blinks Hard Mismatch
03.03 Flutter only Soft Version mismatch
03.04 Flutter then 03 blinks Hard Access failure
04.01 Flutter then 04 blinks Hard ID read failure
04.02 Flutter then 04 blinks Hard ID mismatch
04.03 Flutter then 04 blinks Hard TMVL mismatch, read/write failed
04.04 Flutter then 04 blinks Hard TMVL mismatch, read/write failed
05.01 Flutter then 05 blinks Hard I/O Board serial communication error.
05.02 Flutter only Soft I/O Board serial mismatch error.
6.08 No indication Soft Hard Drive failure
07.01 Flutter only Soft Control Panel communications error
07.02 Flutter only Soft Control Panel version mismatch
08.01 Flutter only Soft Control Panel failed to initialize
09.01 Flutter only Soft Control Panel data error
10.01 Flutter then 10 blinks Hard Power control link failure
10.02 Flutter only Soft Power control link invalid, mismatch error
11.01 Flutter then 11 blinks Hard EEPROM read failure
11.02 Flutter then 11 blinks Hard EEPROM write failure
11.03 Flutter then 11 blinks Hard EEPROM re-read failure
11.04 Flutter then 11 blinks Hard EEPROM data failure
12.nn Flutter only Soft Configuration Card failure
13.01 Flutter then 13 blinks Hard PHY reset failure (Low)
13.02 Flutter then 13 blinks Hard PHY ID error
14.nn Flutter then 14 blinks Hard USB ASIC error
15.01 Flutter then 15 blinks Hard CPU interrupt error
15.02 Flutter then 15 blinks Hard CPU interrupt error
15.03 Flutter then 15 blinks Hard CPU interrupt error, IRQ
15.04 Flutter then 15 blinks Hard CPU interrupt error
15.05 Flutter then 15 blinks Hard CPU interrupt error
15.06 Flutter then 15 blinks Hard CPU interrupt error
15.07 Flutter then 15 blinks Hard CPU interrupt error
15.08 Flutter then 15 blinks Hard CPU interrupt error
15.09 Flutter then 15 blinks Hard CPU interrupt error
15.10 Flutter then 15 blinks Hard CPU interrupt error
15.11 Flutter then 15 blinks Hard CPU interrupt error
16.01 Flutter only Soft Real Time Clock read failure
16.02 Flutter only Soft Real Time Clock write failure
16.03 Flutter only Soft Real Time Clock re-read failure
16.04 Flutter only Soft Real Time Clock failure
17.01 Flutter then 17 blinks Hard Insufficient RAM memory
18.01 Flutter then 18 blinks Hard IPCB ID read failure
18.02 Flutter then 18 blinks Hard IPCB ID mismatch
18.03 Flutter then 18 blinks Hard IPCB PCI configuration failure
18.04 Flutter only Soft IPCB version mismatch
19.01 Flutter then 19 blinks Hard Hard Drive failure
Table 2 POST Blink Pattern Error Reporting
Error
Code PS, PE, and Control
Panel LED s Error
Type
Description