10/2006
2-55
Phaser 8510/8560MFP Multifunction Product
Jam Codes
Error Messages and Codes
Initial Issue
T2A
T2B
T2C
T2D
T2E
T2F
T2G
T2H
T2J
T2K
T2L
T2M
T2N
T2P
T2Q
T2R
T2S
T2T
T2X
T2Z
Exit Door Interlock tripped following an abnormal shutdown.
Exit Door Interlock tripped following a normal shutdown.
Exit Door Interlock tripped during mechanical recovery
Exit Door Interlock tripped during warm-up.
Exit Door Interlock tripped during ready state.
Exit Door Interlock tripped during a fault state.
Exit Door Interlock tripped during an auto drum maintenance cycle.
Exit Door Interlock tripped during Printhead maintenance.
Exit Door Interlock tripped during Printhead purge.
Exit Door Interlock tripped during an oil transfix roller cycle.
Exit Door Interlock tripped during standby mode.
Exit Door Interlock tripped during pick from Tray 2.
Exit Door Interlock tripped during pick from Tray 3.
Exit Door Interlock tripped during pick from Tray 4.
Exit Door Interlock tripped during pick from Tray 1.
Exit Door Interlock tripped during duplexing.
Exit Door Interlock tripped during transfix staging.
Exit Door Interlock tripped during transfixing.
Exit Door Interlock tripped during paper exit.
Exit Door Interlock tripped during shutdown.
1.
Check for supported media.
2.
Check system grounds.
3.
Run the Monitor Sensors test using Service Diagnostics.
4.
Check the Exit Door Interlock Switch. Replace if necessary (REP 6.0.2).
5.
Check the Drum Maintenance Kit is functioning properly and the blade is not cov-
ered with ink debris. Replace if necessary
6.
Replace the Transfix Roller (REP 2.0.12).
V2D
V2E
V2F
V2K
V2L
V2M
V2N
V2P
V2Q
V2R
V2S
V2T
V2X
Tray 2 Paper Size Switch activated during warm-up.
Tray 2 Paper Size Switch activated during ready state.
Tray 2 Paper Size Switch activated during a fault state.
Tray 2 Paper Size Switch activated during an oil transfix roller cycle.
Tray 2 Paper Size Switch activated during standby mode.
Tray 2 Paper Size Switch activated during pick from Tray 2.
Tray 2 Paper Size Switch activated during pick from Tray 3.
Tray 2 Paper Size Switch activated during pick from Tray 4.
Tray 2 Paper Size Switch activated during pick from Tray 1.
Tray 2 Paper Size Switch activated during duplexing.
Tray 2 Paper Size Switch activated during transfix staging.
Tray 2 Paper Size Switch activated during transfixing.
Tray 2 Paper Size Switch activated during paper exit.
1.
Check system grounds.
2.
Check that the Tray 2 media guides are set correctly.
3.
Run the Monitor Sensors test using Service Diagnostics.
4.
Check the Paper Size Switch. Replace if necessary (REP 6.0.7).
5.
Replace the Pivot Arm.
Table 2 Jam Code Troubleshooting
Code Description / Procedure
W2D
W2E
W2F
W2L
W2M
W2N
W2P
W2Q
W2R
W2V
W2S
W2T
W2X
Tray 3 Paper Size Switch activated during warm-up.
Tray 3 Paper Size Switch activated during ready state.
Tray 3 Paper Size Switch activated during a fault state.
Tray 3 Paper Size Switch activated during standby mode.
Tray 3 Paper Size Switch activated during pick from Tray 2.
Tray 3 Paper Size Switch activated during pick from Tray 3.
Tray 3 Paper Size Switch activated during pick from Tray 4.
Tray 3 Paper Size Switch activated during pick from Tray 1.
Tray 3 Paper Size Switch activated during duplexing.
Tray 3 Paper Size Switch activated during an auto drum maintenance cycle.
Tray 3 Paper Size Switch activated during transfix staging.
Tray 3 Paper Size Switch activated during transfixing.
Tray 3 Paper Size Switch activated during paper exit.
1.
Check system grounds.
2.
Check that the Tray 3 media guides are set correctly.
3.
Run the Monitor Sensors test using Service Diagnostics.
4.
Replace the 525-Sheet Feeder.
W4N
W4P
W2S
Tray 3 Paper Size Switch activated during pick from Tray 3.
Tray 3 Paper Size Switch activated during pick from Tray 4.
Tray 3 Paper Size Switch activated during pick from Tray 1.
1.
Check system grounds.
2.
Check that the Tray 3 media guides are set correctly.
3.
Run the Monitor Sensors test using Service Diagnostics.
4.
Replace the 525-Sheet Feeder.
X2A
X2B
X2C
X2D
X2E
X2F
X2L
X2M
X2N
X2P
X2Q
X2R
X2S
X2V
X2W
X2X
Tray 3 pick flag actuated during an abnormal shutdown.
Tray 3 pick flag actuated during a normal shutdown.
Tray 3 pick flag actuated during mechanical recovery
Tray 3 pick flag actuated during warm-up.
Tray 3 pick flag actuated during ready state.
Tray 3 pick flag actuated during a fault state.
Tray 3 pick flag actuated during standby mode.
Tray 3 pick flag actuated during pick from Tray 2.
Tray 3 pick flag actuated during pick from Tray 3.
Tray 3 pick flag actuated during pick from Tray 4.
Tray 3 pick flag actuated during pick from Tray 1.
Tray 3 pick flag actuated during duplexing.
Tray 3 pick flag actuated during transfix staging.
Tray 3 pick flag actuated during an auto drum maintenance cycle.
Tray 3 pick flag actuated during drum imaging.
Tray 3 pick flag actuated during paper exit.
1.
Check system grounds.
2.
Check that the Tray 2 media guides are set correctly
3.
Run the Monitor Sensors test using Service Diagnostics.
4.
Replace the 525-Sheet Feeder.
5.
Replace the Pivot Arm.
Table 2 Jam Code Troubleshooting
Code Description / Procedure
Summary of Contents for PHASER 8560MFP
Page 1: ...701P01133 October 2006 Phaser 8560MFP Multifunction Product Service Documentation...
Page 4: ...10 2006 iv Phaser 8510 8560MFP Multifunction Product Initial Issue Introduction...
Page 22: ...10 2006 1 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Service Call Procedures...
Page 28: ...10 2006 2 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Error Messages and Codes...
Page 84: ...10 2006 3 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Image Quality...
Page 116: ...10 2006 4 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Repairs and Adjustments...
Page 194: ...10 2006 5 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Parts List...
Page 204: ...10 2006 6 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Diagnostics...
Page 256: ...10 2006 7 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Wiring Data...
Page 274: ...10 2006 8 2 Phaser 8510 8560MFP Multifunction Product Initial Issue Theory of Operation...
