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Cisco TelePresence System Administration Guide
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Chapter 6 Troubleshooting the CTS 1000
Managing CTS 1000 Hardware Setup
•
Troubleshooting Video Quality Settings, page 6-37
•
Troubleshooting Network Cabling, page 6-38
•
Where to Go Next, page 6-39
Managing CTS 1000 Hardware Setup
You can test and troubleshoot the following Cisco TelePresence System components:
•
Managing Displays, page 6-3
•
Testing Cameras, page 6-6
•
Testing Speakers, page 6-18
•
Testing Microphones, page 6-20
•
Testing the External Presentation Display, page 6-22
•
Testing Presentation Devices, page 6-22
•
Testing Other Devices, page 6-27
Before You Begin
Before you begin testing and troubleshooting your system, check the system displays. All of the
Cisco TelePresence System Administration interface Hardware Setup features require the use of the
displays in the meeting room. Therefore, we recommend the following:
1.
Verify that the displays work by using the Hardware Setup > Displays tests in this section.
2.
If the displays are showing the correct images, you can proceed to testing the cameras, speakers, and
microphones, as needed.
Note
You must test the speakers before testing the microphones because the microphone test depends on
speakers that are functioning properly. See the
“Testing Speakers” section on page 6-18
.