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Cisco TelePresence System Administration Guide
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Chapter 4 Troubleshooting the CTS 500
Managing CTS 500 Hardware Setup
Testing Microphones
The microphones are set up successfully when each microphone registers sound. You must supply sound
at each microphone to complete this test.
Note
The number of audio meters that are shown on the test screen is determined by the number of
microphones that have been configured in Cisco Unified CM and the version of Cisco Unified CM that
you are running.
The Microphone Troubleshooting screen displays the number of microphones available for testing:
•
CTS 500—1 microphone with a single audio meter displayed on a single test screen.
Testing Microphones
Go to the following sections to test microphones:
•
Testing Microphones on the CTS 500, page 4-24
•
Troubleshooting Microphones, page 4-25
•
Related Information, page 4-26
Testing Microphones on the CTS 500
To test microphones on the CTS 500:
Step 1
Log in to the Cisco TelePresence System Administration interface.
Step 2
Choose Troubleshooting > Hardware Setup.
Step 3
Click the Microphones radio button.
Step 4
Click Start in the Testing box to begin the test.
Step 5
Lightly tap each microphone and watch the audio meter on the corresponding display screen to see that
sound registers.
Step 6
Click Stop to end the test.
