Altigen ACM 6.7, Administrator'S Manual

Page: 310 / 470

MaxCall Configuration
296 MAXCS ACM 6.7 Administration Manual
•
Transmitted CID—The caller ID to transmit to the callee when an agent makes a call
and uses MaxCall to play a phrase to the callee’s phone.
To add a Transmitted CID
1. Click the Add button. The Campaign and Transmitted Caller ID dialog box opens:
2. Enter a campaign name and a caller ID to transmit when this campaign is chosen by
the agent. Click OK .
The campaign names and caller IDs then appear in MaxAgent, MaxCommunicator, and
MaxOutlook in the MaxCall tab drop-down list:
To edit a Transmitted CID
1. Select a campaign and click the Edit button.
2. Make your changes, and click OK .
To delete a Transmitted CID
Select the campaign and click the Delete button. The entry is deleted.