Altigen ACM 6.7, Administrator'S Manual

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Setting up Call Reports
MAXCS ACM 6.7 Administration Manual 61
Figure 19. System Configuration, Account Code tab
Adding and Deleting Account Codes
To create an account/code association, click Add . Enter an Account Name and Account
Code in the dialog box that appears. The Account Code may contain 1-10 digits.
To delete an account and its code, select it and click
Delete . You can select multiple
items for deletion by using Ctrl-click or Shift-click. Click Apply to save your changes
and OK to save and close the window.
You can now set options for each extension that determine whether account codes must
be entered or can be bypassed. You can also block display of the Account Code table (in
which case, you would want to supply users with the account codes they need). See
“Setting Personal Information” on page 185.
Setting up Call Reports
You can set up the call report logging option only if MAXCS and MaxAdmin are installed
on the same server.
On the
Call Reports tab, specify the following:
•
Where to log the call detail records (CDR). The location can be an internal database,
an external database, or both.
• How you want the system to manage an internal CDR database.
• If CDR needs to be output through a COM port to another computer, which COM port
and which baud rate to use.
To learn more about internal and external CDR databases and schema, refer to the CDR
Search Manual .
To set up Call Reports, select System > System Configuration , then click the Call
Reports tab.