Altigen ACM 6.7, Administrator'S Manual

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Getting Notified When the System Switches Over
MAXCS ACM 6.7 Administration Manual 363
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Enable Redundancy —If you selected the redundancy option at installation, but the
secondary system is not running or not yet deployed, you must enable the
redundancy and configure the shared IP address first to make the primary system
run properly.
Getting Notified When the System Switches Over
When a system switches over through the Redundancy feature or when the Dataprobe
switch box is down, the system can be configured to make calls to pre-configured
extensions, groups, or outside numbers.
To enable this option, in MaxAdministrator go to
Extension Configuration >
Notification tab, select the extension or group number, and check the When
Redundancy Switch Over to This System check box.
Figure 153. System Switchover Notification in Extension Configuration
Maintenance
When you need to reconfigure or shut down the systems, follow these guidelines:
Bootup/Shut Down Procedures
If the board configuration for the default gateway (GW ID is 0) is changed, or a SIP-
Trunk license is changed, you must reboot both primary and secondary systems to make
the changes take effect. The correct order for rebooting is:
1. Shut down the standby system
2. Shut down the active system
3. Start the active system
4. Start the standby system
Alternatively, if it’s necessary to shut down both systems, you can disable the
“Automatic switch over” feature, and then it doesn't matter in what sequence the
systems shut down and boot up. Be sure to enable the automatic switchover feature on
the standby system after both systems have started.
Configure Only on Active System
If you want to configure the system, you must use MaxAdministrator to log onto the
active system. If you log on to the inactive system, the following message pops up. Only
Redundancy and Board Configuration can be configured on the inactive system.