Altigen ACM 6.7, Administrator'S Manual

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Configuring One Number Access
MAXCS ACM 6.7 Administration Manual 209
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Enabled at any time
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Enabled during business hours only
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Enabled during non-business hours
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Enabled based on schedule
If you select this last option, Enabled based on schedule , you can then select and set
up to four different time periods using the From and To time drop-down lists.
After choosing any of the enabling options, you set the Verify Caller ID and
Forwarding choices, and these are discussed below.
Note: You can also enable and set up One Number Access remotely through
MaxCommunicator.
Disabling One Number Access
You can disable ONA for the extension by selecting the Disable option. Selecting
Disable on this tab does not destroy the data you might have entered. For example, if
you entered a group of Caller IDs to use to identify the caller, these will be available if
you enable one number access at a future time.
Call Screening
When the Enable Call Screening option is checked, callers accessing One Number
Access will be prompted to record a name in order to continue the ONA process. The
recorded name is played after the callee (ONA target) answers the call and optionally
enters a correct password. The callee will then hear the caller’s name and can decide
whether or not to accept the call.
Setting Caller ID Verification
You can check the Verify Caller ID based on the following check box and then type
in up to 10 phone numbers in the text boxes. Whenever the system detects a call from
one of the numbers entered here during the selected schedule, the system searches for
you by dialing the numbers configured in the Forwarding Number fields.
Caution! If ONA is enabled and no numbers are entered for Caller ID Verification, ONA
is available to all callers.
Caller ID verification entries should be complete phone numbers.
Using a Password Verification
You can also enter a random “password” number such as “5555” so that any caller who
knows this password can use ONA to find you, regardless of where they are calling from.
Once you’ve set this up, you need to instruct the caller to dial 1 during your personal
greeting, then enter the “password” to use ONA.
Specifying Forwarding Numbers
The Forwarding Numbers are used by the system to find the user when ONA is active.
You can set up to four different numbers. When ONA is active, the system dials the
forwarding number(s) in the order they are displayed on the
One Number Access tab.
The Forwarding Number order does not correspond to the Schedule order.