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Samsung Galaxy A53, User Manual


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Security

Security

https://www.samsung.com/us/support/answer/ANS00091485

Change the security features

Whether you want to use face recognition to sign in to your phone, update your phone’s software, or set up 
Samsung Pass, you can find everything you need in the Biometrics and security menu. Navigate to and open 
Settings, and then tap Biometrics and security. The following options will be available:

Face recognition: You can unlock your phone and verify yourself when using apps with face recognition. 
Tap 

Face recognition

 ( "https://www.samsung.com/us/support/answer/ANS00062630/" ) , then tap 

Continue, and then follow the on-screen instructions to register your unique face.

•

Fingerprints: You can unlock your phone and verify yourself when using apps with your fingerprints. Tap 

Fingerprints

 ( "https://www.samsung.com/us/support/answer/ANS00082563/" ) , then tap Continue, and 

then follow the on-screen instructions to register your fingerprint. You can add additional fingerprints to 
your phone as well.

•

More biometric settings: You can turn on the option for Show unlock transition effect when unlocking your 
phone, or check the security patch version.

•

Google Play Protect: Google Play Protect regularly checks your apps and phone for harmful or concerning 
behavior. You can manually scan for threats by tapping Google Play Protect, and then tapping Scan. You’ll 
see recently scanned apps from this screen as well.

•

Security update: This option lets you access different update settings for your phone. You can check for 

software updates

 ( "https://www.samsung.com/us/support/answer/ANS00077582/" ) , view your software 

update history, view Smart updates, and use the Software Upgrade Assistant.

•

Google Play system update: Check for available Google Play system updates for your phone. Tap Google 
Play system update, and then tap Download & install. Your phone may need to restart to finish installing. If 
prompted, tap Restart now.

•

Find My Mobile: Find My Mobile helps you 

locate your missing Galaxy device

 ( 

"https://www.samsung.com/us/support/answer/ANS00080182/" ) , such as a phone, tablet, watch, or 
earbuds. You can use the 

Find My Mobile website

 ( "https://findmymobile.samsung.com/" ) to locate and 

•

Page 244 of 358

Summary of Contents for Galaxy A53

Page 1: ...Galaxy A Series A03 A13 A23 A53 User Guide A03s A13 A13 5G A23 5G A23 5G UW A53 5G A53 5G UW...

Page 2: ...ustomize the Side key 61 Customize the Navigation bar 62 Manage your Digital Wellbeing 63 Parental controls 66 Always On Display 68 Manage Home screens 70 Adjust your Display settings 73 Dark Mode 75...

Page 3: ...190 Samsung Wallet 194 Samsung News 201 Samsung Global Goals 205 Samsung TV Plus 208 Google apps 212 Use Google Apps 215 PlayStore 216 Microsoft apps 218 Use Microsoft apps 219 Connections 220 Wi Fi 2...

Page 4: ...stem updates 318 Quick optimization 319 Battery 320 Clean Storage 321 Clean Memory 322 Power saving mode 323 Set the date and time 324 Use About phone to find the IMEI model number or serial number 32...

Page 5: ...d4 and the Galaxy Z Flip4 are compatible with USB C chargers that support USB Power delivery 3 0 or Quick Charge 2 0 They can be charged using a standard 15W charger or a Superfast 25W charger for fas...

Page 6: ...us mobile mobile accessories tablets micro usb usb c combo cable ep dg930dweguj is the newest type of USB charger The design helps prevent damage occurring inside the USB port because it doesn t matt...

Page 7: ...mbo cable ep dg930dweguj on Samsung com You can also use adapters with these cables to charge USB Type C devices Best practices for charging The following tips and instructions will help you get the m...

Page 8: ...ou can use the Side key which also acts as the Power key to turn your device on and off as well as restart it Please see below for directions To power on Press and hold the Side key to turn the device...

Page 9: ...art Switch and then tap Bring data from old device Tap Bring data from old device again Note Alternatively you can navigate to the Samsung folder on the Apps screen and open Smart Switch from there 1...

Page 10: ...y Android and then tap Cable Smart Switch will begin scanning the old phone for transferrable content 4 After the scan select the data you want transferred to the new phone An estimate of the transfer...

Page 11: ...by Galaxy devices Some external hard drive devices require an external power supply Copy your data from a Windows phone You can also use Smart Switch to transfer your data from a Windows phone On the...

Page 12: ...notifications to show on the Lock screen Show on Always On Display Display notifications on the Always On Display screen 3 Once you ve adjusted the notification settings return to the Lock screen sett...

Page 13: ...and drop Touch and hold an item and then move it to a new location Drag an app shortcut to add it to a Home screen Drag a widget to place it in a new location Swipe Lightly drag your finger across the...

Page 14: ...ttings Handwriting Use your handwriting to enter text This feature is only available on phones that support the S Pen Search Locate specific words or phrases in your conversations Translate Type words...

Page 15: ...text add a period when you tap the spacebar twice or enable text prediction for all supported input languages Style and layout Keyboard toolbar View or hide the keyboard toolbar High contrast keyboar...

Page 16: ...e Phone app allows you to make and answer calls from the Home screen Recents tab Contacts and more Contact your carrier for more information The actual appearance of the Phone app screen varies by car...

Page 17: ...th icon to hear the caller using a connected Bluetooth headset Multitask If you exit the call screen to use another app your active call is indicated in the Status bar To return to the call screen Dra...

Page 18: ...Recents tab 1 Tap the caller you want to add to the Block list 2 Tap the Details icon then tap Block and then confirm when prompted Note You can also modify your Block list in Settings From the Phone...

Page 19: ...region regardless of the phone s service status If your phone is not activated you can only make an emergency call From the Phone app enter the emergency telephone number 911 in North America and tap...

Page 20: ...me Text for the following options RTT call button Choose a visibility option for the RTT call button Always visible Show the RTT call button on the keypad and during calls Use external TTY keyboard Hi...

Page 21: ...ses 4 Foldable phones like the Z Fold and Z Flip series have extra features when it comes to Multi window You can read about it in our guide to Multi window on foldable phones https www samsung com us...

Page 22: ...hile playing a game isn t the best idea Remove that shortcut to make room for a new one From any screen open Apps Edge by swiping the Edge panel to the left Tap Menu the three horizontal lines at the...

Page 23: ...ge 2 If you don t see the language you are looking for tap More options the three vertical dots tap All languages and then select your desired language 3 Next based on your preferences tap Keep curren...

Page 24: ...ng urgent is happening you probably won t have time to unlock your device and call 9 1 1 If you have a security measure in place like a PIN or a biometric security you can make an emergency call right...

Page 25: ...still make a call to family members and friends The Keypad is also available if you need to dial a new number Tap Emergency call at the bottom of the Home screen to dial 9 1 1 Tap Yes to activate the...

Page 26: ...2017 or since the Galaxy S8 and Note8 If you ve had a Galaxy device since then you ll be able to use its charger Here are past devices with compatible chargers Chargers with Superfast charging S22 an...

Page 27: ...C The latest models Galaxy Z Flip4 and Galaxy Z Fold4 Galaxy Fold phones Z Fold Z Fold2 Z Fold3 Z Flip Z Flip 5G and Z Flip3 5G Galaxy S phones S8 S8 S9 S9 S10e S10 S10 S10 5G S20 5G S20 5G S20 Ultra...

Page 28: ...wired charging accessories always check whether any foreign objects are in the connector or plug as they may prevent charging or cause the charging accessories to overheat Make sure your phone or tab...

Page 29: ...ss and hold the Side key to turn the device on To power off Press and hold the Side and Volume down keys at the same time and tap Power off Tap Power off again to confirm To restart Press and hold the...

Page 30: ...reless 4 On your new phone tap Receive data tap Galaxy Android and then tap Wireless 5 Next complete the connection by tapping Allow on the old phone On your new phone choose the content you want to m...

Page 31: ...AM A usb c to lightning cable 1 m afid p238 7Cs7WSElGpz dc_mtid_1870765e38482_pcrid_500452390707_pgrid_70784887576_ cid aos us kwgo pla btb slid product MX0K2AM A or an Android with a USB C to USB C h...

Page 32: ...option 4 Follow the on screen instructions They will be very different depending on what option you chose When it s complete tap Done and then remove the external storage device 5 Next insert the ext...

Page 33: ...prompts to continue Note If your Location service is not enabled you will be prompted to turn it on 3 Once you ve installed and opened Smart Switch tap Connect on the old phone and then select the net...

Page 34: ...he Lock screen Transparency Adjust the desired transparency for notifications by using the slider Auto reverse text color Reverse the color of notification texts based on the current background color...

Page 35: ...pen the Phone app and then touch and hold the 1 key or tap Voicemail 1 Follow the tutorial to create a password record a greeting and record your name 2 Note The options vary by carrier but you can us...

Page 36: ...uble tap an image to zoom in or out Drag and drop Touch and hold an item and then move it to a new location Drag an app shortcut to add it to a Home screen Drag a widget to place it in a new location...

Page 37: ...mojis Insert an emoji Expression Select emojis GIFs AR emojis and more GIFs Add animated GIFs Voice input Use Samsung voice input Settings Access keyboard settings Handwriting Use your handwriting to...

Page 38: ...ggested when you type the shortcut For example you can have your email address suggested every time you type email More typing options Customize additional typing options You can automatically capital...

Page 39: ...nually typing with the keyboard you can enter text by speaking From the Samsung keyboard tap Voice input the microphone icon and say what you d like to type 1 To set customized options for Samsung voi...

Page 40: ...eived the phone rings and the caller s phone number or name will display If you are using an app when a call comes in a pop up screen will display You can easily answer or decline an incoming call usi...

Page 41: ...Recents A list of recent calls will display If the caller is in your Contacts list the caller s name is displayed Save a contact from a recent call Use recent call information to create a contact or u...

Page 42: ...d dial You can make a call using Speed dial From the Phone app touch and hold the assigned Speed dial number in the keypad i e 2 3 etc If the Speed dial number is more than one digit long enter the fi...

Page 43: ...once multi conferencing 2 Video calls Video calls use your phone s cameras to record so you and the recipient can talk and see each other in real time Open the Phone app enter a number and then tap Go...

Page 44: ...pop ups However you can change this setting to match your preferences From the Phone app tap More options the three vertical dots then tap Settings and then tap Call display while using apps The foll...

Page 45: ...to the top window Note Not all apps support split screen view 2 To open a second app in the bottom window simply open the desired app from the list 3 To close one of the windows drag the center divid...

Page 46: ...e an App pair The App pair will be saved 3 If you d like to add a third app to the App pair open Apps Edge again and then drag and drop the new app into your preferred position Note Adding three apps...

Page 47: ...S21 Ultra Note20 5G and Note20 Ultra 5G Galaxy Note10 Note10 and Note10 5G Galaxy Fold Z Fold2 Z Fold3 and Z Fold4 Galaxy Z Flip Z Flip 5G Z Flip3 and Z Flip4 Galaxy S20 5G S20 5G S20 Ultra 5G and S2...

Page 48: ...3 Next based on your preferences tap Keep current or Set as default 4 To delete languages navigate to Settings and then tap General management Tap Language and then tap Edit Note The Edit option will...

Page 49: ...cy call right from the Lock screen Just swipe up on your device s screen to be taken to the Lock screen and then tap Emergency call A dial pad will appear where you can enter your desired number Your...

Page 50: ...n off Emergency mode When you no longer need to worry about battery life it s time to turn Emergency mode off Tap More options the three vertical dots and then tap Turn off Emergency mode Page 46 of 3...

Page 51: ...key From here you can select your desired settings For Double press you can choose between Quick launch camera Open app Tap the Settings icon to select an app For Press and hold you can choose betwee...

Page 52: ...ccidentally activate a command when drawing or writing 3 Tap More options to edit the direction you need to swipe 4 Here are the functions for each gesture Far left When you swipe here your recently o...

Page 53: ...can even set a timer for each app to help you keep track of how long you re using them Navigate to and open Settings and then tap Digital Wellbeing and parental controls Tap Digital Wellbeing 1 Tap Ap...

Page 54: ...Edit to add apps select your desired ones and then tap Done Tap Start to begin and then tap End Focus mode when you re finished Your unique mode will be saved for future use To rename your mode or to...

Page 55: ...use while driving Then tap Done Now Driving monitor will only monitor the apps you did not exclude 4 When you re ready to get on the road tap Start to begin using Driving monitor As long as your devi...

Page 56: ...ownloading tap Open review the information and then tap Get started 5 If you have more than one Google account added to your device select your desired one 6 Next you will need to choose who will be u...

Page 57: ...pp please visit Google s help center https support google com families answer 7158477 Stop supervising an account Keep in mind you cannot stop supervising your child s account until they are at least...

Page 58: ...play AOD continuously whenever your phone screen is off Use this setting if you don t want to tap anything to see your AOD Keep in mind that this setting will use more battery power Show as scheduled...

Page 59: ...one From a Home screen touch and hold an empty area and then tap Themes 1 Tap AODs select an AOD theme you like and then tap Download or tap the price i e 0 99 2 If needed choose either Select payment...

Page 60: ...Home screen such as adjusting the Home screen s layout Create or delete folders Your device comes with preloaded folders like the Samsung folder so all your related apps can be together in one place...

Page 61: ...t Resize Widgets that can be resized will have a blue line along its edges You can resize it by touching and dragging the lines Color Set your widget to a different color You can access this by touchi...

Page 62: ...ttings tap Display and then tap Screen mode Next choose your desired screen mode Keep in mind that some screen modes may not be available unless the Blue light filter is turned off Adjust your screen...

Page 63: ...ur device s menus settings and preloaded Samsung apps will use a darker theme Most third party apps will stay the same however First swipe down from the top of the screen with two fingers to open the...

Page 64: ...edule for Dark mode Tap Set schedule and then select your desired Start time Next tap End select an End time and then tap Done 3 Note Even if you set a scheduled time for Dark mode you can still turn...

Page 65: ...f your choice Navigate to and open Settings tap Advanced features and then tap Side key From here you can select your desired settings For Double press you can choose between Quick launch camera Open...

Page 66: ...rom Settings tap Display 1 Tap Navigation bar and then choose Swipe gestures 2 Turn on Gesture hint for help on where to swipe and turn on Show button to hide keyboard to enable the buttons when using...

Page 67: ...nd then choose your desired option 4 Set and use app timers Think of the Digital Wellbeing feature as a budget but for digital habits instead of spending habits You can view your overall usage the amo...

Page 68: ...to block apps that you don t want to receive alerts from when you re relaxing Tap Edit to add apps select your desired ones and then tap Done Tap Start to begin and then tap End Focus mode when you re...

Page 69: ...s 3 Select the app s you d like to exclude from Driving monitor such as navigation apps that you may want to use while driving Then tap Done Now Driving monitor will only monitor the apps you did not...

Page 70: ...app When it s done downloading tap Open review the information and then tap Get started 5 If you have more than one Google account added to your device select your desired one 6 Next you will need to...

Page 71: ...out Google s Family Link app please visit Google s help center https support google com families answer 7158477 Stop supervising an account Keep in mind you cannot stop supervising your child s accoun...

Page 72: ...r and select Always On Display and then tap Always On Display From this screen you can adjust AOD s new features Tap to show This is the default setting When it s activated you must tap the screen to...

Page 73: ...er it s digital or analog everyone has a preferred way to tell the time With AOD you can choose the clock style that appears on your Galaxy device From Settings search for and select Always On Display...

Page 74: ...main Home screen Change the order of screens Touch and hold the screen you want to move and then drag it to the desired position Turn Samsung Free or Google Discover on or off If you d like to enable...

Page 75: ...creen and one in Apps they will have to be deleted separately 10 Add or remove widgets Widgets are like mini versions of apps They appear on your Home screen and when you tap them they will activate o...

Page 76: ...like to remove or replace 1 Next drag it to another part of the screen Or tap Remove to remove the shortcut from the Home screen You ll still be able to access the app from the Apps screen 2 To add a...

Page 77: ...tap Display and then tap Screen mode Next choose your desired screen mode Keep in mind that some screen modes may not be available unless the Blue light filter is turned off Adjust your screen bright...

Page 78: ...ps www samsung com us support answer ANS00079032 if it s looking a little cluttered Do your eyes get strained after looking at the screen for a long time You can use Dark mode or Night mode https www...

Page 79: ...ater you can also access Dark mode from the top of the Display settings screen Set a schedule for Dark mode or Night mode If you forget to enable Dark mode or Night mode sometimes just make it automat...

Page 80: ...Then customize the options for Call vibration pattern Notification vibration pattern and Vibration intensity Volume Set the volume level for call ringtones notifications media and system sounds To fin...

Page 81: ...p the Settings icon Tap Notifications and then tap your desired option under Recently sent You can also tap More to expand the list From here you can customize the notification settings as needed Aler...

Page 82: ...device Note A Bluetooth device must be connected to use the audio options Do not disturb https www samsung com us support answer ANS00077281 Do not disturb allows you to block sounds and notification...

Page 83: ...snooze a notification from the Lock screen tap the down arrow to fully open the notification Tap the Snooze icon it looks like a bell select your desired amount of time and then tap Save Note The Snoo...

Page 84: ...device receives the same emergency alert over and over try powering it off and turning it back on Adjust app notification settings You probably have a bunch of apps on your device like messaging and...

Page 85: ...don t want so they ll be out of your hair From Settings tap Notifications and then tap More under Recently sent 1 Tap the drop down menu at the top and then tap All The drop down menu will be set to M...

Page 86: ...Next tap Notification categories and then tap the switch next to your desired categories to enable or disable them 5 Note The available options may vary depending on the app Page 82 of 358...

Page 87: ...creen to open the Quick settings panel and then tap the Settings icon Tap Sounds and vibration and then tap Volume Then drag the sliders for each sound type Note You can also use the Volume keys to ad...

Page 88: ...is swipe down from the top of the screen to open the Quick settings panel and then tap the Settings icon Tap Sounds and vibration and then tap Sound quality and effects Then select Dolby Atmos or Dolb...

Page 89: ...for people apps and alarms and set a schedule for recurring events like sleep or meetings To find this swipe down from the top of the screen to open the Quick settings panel and then tap the Settings...

Page 90: ...rse text color Automatically adjusts the color of the notification text to make sure it s readable against your background Hide content Hide notification content in the Notification panel Notification...

Page 91: ...roperty Test alerts Carrier tests and scheduled tests from the safety alert system This may be called State and local tests on certain carriers If you are not receiving emergency alerts it could be du...

Page 92: ...list the apps that have sent a notification within the last couple of hours or days Tap More to see a complete list 2 From here you can tap the drop down menu at the top to sort the list between Most...

Page 93: ...ed down with ones you don t want From Settings tap Notifications and then tap More under Recently sent 1 Tap the drop down menu at the top and then tap All 2 Next tap the name of the app you d like to...

Page 94: ...eo Record videos https www samsung com us support answer ANS00086582 and allow the camera to determine the ideal settings for videos More Choose other available shooting modes Tap Add to drag modes in...

Page 95: ...6972 EB SAM_G991U_ G996U_G998U_EN_FINAL_210122 space_zoom_d1e3243 html to zoom in and get a closer picture 3 Camera settings You can use the settings menu to configure your camera s settings Swipe up...

Page 96: ...Video stabilization Activate anti shake to keep the focus steady when the camera is moving Useful features General and Privacy Auto HDR Capture more detail in the bright and dark areas of your shots...

Page 97: ...nd zoomed in 3 To capture a video tap the screen a short timer will appear and your video will be recorded You can also press the Volume key 4 Then unfold your phone and tap the Gallery icon in the bo...

Page 98: ...king pictures Panorama Create a linear image by taking pictures in either a horizontal or vertical direction Food Take pictures that emphasize the vivid colors of food Night Use this to take photos in...

Page 99: ...996U_G998U_EN_FINAL_210122 navigate_the_camera_screen_d1e3075 html and take some pictures or videos If your subject is far away you can use Space Zoom https downloadcenter samsung com content PM 20210...

Page 100: ...reate a GIF when you swipe the shutter to the nearest edge Format and advanced options or Picture formats Choose file formats and other save options HEIF pictures Save pictures as high efficiency imag...

Page 101: ...ideos Shooting methods There are a few different methods you can choose from Press Volume keys to Use the Volume keys to take pictures record video zoom or control system volume Voice commands Take pi...

Page 102: ...hone Film and edit an 8K video In order to film an 8K video on your phone you ll need to enable the 8K setting in the Camera app Then you can use the Editor to trim your video On a supported device yo...

Page 103: ...00087562 when recording videos Share your 8K video Now it s time to share your video so everyone can enjoy it You can share via Wi Fi from your phone to your Smart TV or by uploading it to YouTube Com...

Page 104: ...the corner of some image thumbnails Tap the thumbnail to view the images that have been grouped together 2 If you do not wish to use this feature and would like all your pictures to display simply tap...

Page 105: ...picture or video While drawing you can undo or redo edits by tapping the Undo or Redo icons To access even more editing options tap More options the three vertical dots in the lower right hand corner...

Page 106: ...keys could be on the same side When you want to take a screenshot just hold the Volume down key and the Power key Side key simultaneously The screen will flash indicating that a screenshot was captur...

Page 107: ...ly take a screenshot of the page you re on Use the controls to write or draw on the screenshot if you d like When you re done tap the Save icon to store the screenshot in Gallery You can also use your...

Page 108: ...phone VOIP calls or video calls Additionally some apps may block the screen recorder feature due to copyright restrictions Availability of some features will vary by model and software version Instead...

Page 109: ...the My Files app tapping Internal storage and then tapping the DCIM folder 7 Access Screen recorder settings Note Availablilty of some settings will vary based on model and software version Do you wa...

Page 110: ...ct the photo or video you d like to share 1 Then tap the Share icon at the bottom of the screen 2 Select your desired app and then follow the on screen instructions to share your image or video 3 Grou...

Page 111: ...e given additional options You can view the file s details print a photo set an image as your background and more 4 If you d like to edit a photo or video navigate to and select it Tap Edit the pencil...

Page 112: ...ns tap More options the three vertical dots in the lower right hand corner Here you can use the Object eraser Color mix and other helpful options If you are unsatisfied with the edits you made tap Rev...

Page 113: ...p your desired album 1 Touch and hold the thumbnail of the photo s or video s you want to delete Tap Delete and then tap Move to Trash to confirm 2 If you want to permanently delete images or videos f...

Page 114: ...lm swipe Note This function may not be available on all Galaxy devices The Galaxy Tab S6 Lite does not support Palm swipe to capture due to a hardware limitation However you can use the tablet keys or...

Page 115: ...el Your device s Edge panel can also help you out when taking a screenshot You ll just need to add the Tasks Edge panel and the Take screenshot shortcut Open the panel by swiping left on the Edge pane...

Page 116: ...Next tap Take screenshot Your device will take a screenshot of the current screen Now you can easily use this shortcut whenever you need to capture your screen 7 Page 112 of 358...

Page 117: ...nishes your phone will start recording whatever s on the screen 3 On devices that support it you can add yourself to the video using the front facing camera Just tap the Front camera icon it looks lik...

Page 118: ...ings panel Swipe up on the settings page to see the available options listed under Screen recorder Sound Select what sounds the video will record You can choose between No sound Media sounds or Media...

Page 119: ...your images and videos directly to a compatible phone or tablet without opening any additional apps You can also use the Sharing panel to share your images and videos to your favorite apps such as Ins...

Page 120: ...ap More options the three vertical dots and then tap Create album 1 Enter the desired name for your new album and then tap Create 2 To add pictures or videos to your new album tap the album Tap Add it...

Page 121: ...nts Scientific mode Tap the Scientific mode icon it looks like a box with numeric symbols to display additional function keys If you have uninstalled the Samsung Calculator you can reinstall it from t...

Page 122: ...the Settings icon 2 Swipe to and tap Alert style to select from the following options 3 Light Receive a notification and hear a short sound Medium Get a full screen alert and hear a short sound Strong...

Page 123: ...et one time or recurring alarms and choose options for how to be notified You can also delete alarms From the Clock app tap the Alarm tab and then tap Add alarm the plus sign 1 Tap the following items...

Page 124: ...earch function to locate a specific city 2 When you find your desired city tap Add 3 To remove a city touch and hold it and tap Delete 4 Time zone converter Set a time in a city on your World clock li...

Page 125: ...opwatch The Stopwatch lets you time events down to a hundredth of a second From the Clock app tap the Stopwatch tab 1 Tap Start to begin timing 2 To keep track of lap times tap Lap 3 Tap Stop to pause...

Page 126: ...set timers 5 Timer options and general settings You can customize the Timer and Clock settings to suit your preference Open the Clock app and then tap the Timer tab 1 Tap More options the three vertic...

Page 127: ...ion and personal details You can add multiple numbers and addresses in the Phone and Email fields by tapping Add 3 When you re done tap Save to add them as a Contact 4 Edit a contact Did your friend j...

Page 128: ...e 6 Then using the other device open the Contacts app Tap More options the three vertical dots and then tap Scan QR code Position the device to scan the code Note You can also use a QR app to scan the...

Page 129: ...ions the three vertical dots and then tap Customize wallpaper or Customize chat room Tap the Gallery icon to choose an image or you can tap a color to just change the background color On some devices...

Page 130: ...might have to tap Mute Conversation or the Bell icon To unmute tap Unmute Conversation or the Bell icon again Note The Bell icon will appear blue when the conversation is unmuted and clear when the c...

Page 131: ...PC or Finder on Mac where you can easily view and move photos videos music documents and more You can also remove files from the My Files app if you no longer need them The Trash feature in My Files...

Page 132: ...ou want to delete 9 Tap Delete and then tap Move to Trash to confirm The file will stay in the Trash for 30 days before being permanently deleted 10 Use a microSD card or OTG flash drive Note Not all...

Page 133: ...up on the screen The top toolbar The following options are available on the top toolbar Bookmark Add the current web page to your saved bookmarks Address bar Show the current web page Tap the bar to...

Page 134: ...s to use as your home page Use bookmarks Saving a web page to your bookmarks will let you find and open it later You can also organize your bookmarks if you have a lot of them Navigate to and open the...

Page 135: ...the bottom toolbar it looks like a box with a number 1 Tap New tab to select a new page you d like to open the page will open automatically 2 To view all of your currently opened tabs tap the tabs ico...

Page 136: ...on it looks like a clock to view past calculations you ve made Unit converter Tap the Unit converter icon it looks like a ruler to convert different measurements Scientific mode Tap the Scientific mod...

Page 137: ...ontacts and other features 4 Once the account has been added you can see it in the menu Tap the account to see the types of calendars you can display Some accounts like a Google account can display yo...

Page 138: ...sign to create an event 1 Enter details for the event and then tap Save 2 To remove the event navigate back to the Calendar app and then tap the desired event 3 Tap the event again in the pop up windo...

Page 139: ...e alarm Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Snooze Allow snoozing Set interval a...

Page 140: ...p tap the World clock tab 1 Tap More options the three vertical dots and then tap Time zone converter 2 Tap the drop down menu to choose a different city Or to register a new city to the list tap Add...

Page 141: ...tap Reset 6 Timer The countdown timer can be set to 99 hours 59 minutes and 59 seconds Open the Clock app and then tap the Timer tab 1 Use the keypad to select the hours minutes and seconds to set the...

Page 142: ...hoose a preloaded timer sound or add your own Vibration Enable or disable vibration for the timer Show mini timer A small timer will appear on your Home screen You can pause or stop the mini timer as...

Page 143: ...ob and a new work number Just follow these steps to edit their contact information Open the Contacts app and then tap the contact you want to adjust Tap Edit You can change your contact s information...

Page 144: ...re having trouble syncing your contacts you can review our syncing guide https www samsung com us support troubleshooting TSG01001453 for assistance You can also use Smart Switch https www samsung co...

Page 145: ...If you need to remove a contact from your favorites just select the desired contact and then tap Favorites The icon will turn white 5 Page 141 of 358...

Page 146: ...but the font s a little small Adjust the font size for individual messages without affecting the general font size setting for your device Open a message that you d like to view from the Messages app...

Page 147: ...e Use group messages You can create group messages https www samsung com us support answer ANS00090223 in the Samsung Messages app if you d like to chat with several people Images and videos can be se...

Page 148: ...hree vertical dots and then tap Settings Tap Block numbers and spam Pin a conversation From a conversation tap More options the three vertical dots and then tap the pin icon at the bottom of the menu...

Page 149: ...storage area Or tap Move to completely remove the file and move it to a new location 4 Next navigate to and select your desired destination Internal storage Move the file s or folder s to a different...

Page 150: ...ransfer all of your files you can use a convenient microSD card or flash drive You can also use the options in Device care to help clear space First insert your microSD card or USB OTG flash drive Nav...

Page 151: ...lbar The following options are available on the bottom toolbar Back Will take you back to the last page you visited Forward After using the Back icon this will take you to the page you were on previou...

Page 152: ...ookmark icon the star in the top right and then tap the bookmark list icon the star in the bottom toolbar You will see all of your bookmarks 2 To rename a bookmark tap More options the three vertical...

Page 153: ...l of your currently opened tabs tap the tabs icon again 3 To close a tab tap the close icon the x in the top right corner of the tab If you need to close all of your tabs tap More options the three ve...

Page 154: ...nwhile the Galaxy Store can be found in the Samsung folder or on the Apps screen Pick an app store and browse through the available apps by using the sort and search options When you find the app you...

Page 155: ...lder 2 Review the information about usage data and then tap Allow 3 If desired you can check off Show games in Game Launcher only to hide your gaming apps in the App screen and make them only appear i...

Page 156: ...ll of your gaming apps To unmute tap Game sound again Samsung AR Zone Bixby vision opens up a world of Augmented Reality capabilities on your Galaxy phone Did you ever wonder how you d look with a rai...

Page 157: ...by s reminding you about an appointment or identifying landmarks Bixby is always there to help with your everyday needs Go on say a command and start getting things done the easy way Set up and use Bi...

Page 158: ...the picture under If Tap an item on the list of possible triggers Each trigger will have additional options and instructions 2 Once you ve set up the trigger tap the picture under Then Tap a category...

Page 159: ...can analyze what s inside it From the Gallery app tap your desired image and then tap the Bixby Vision icon it looks like an eye Samsung Internet Learn more about pictures by having Bixby analyze what...

Page 160: ...nt the camera at some text to have it read aloud Color detector Point the camera at an object and Bixby will tell you what color it is Note Available lenses may vary depending on your Bixby Vision sof...

Page 161: ...ew the available themes and then select the one you want to download 3 Tap Download if it s a free theme or tap the price e g 0 99 if it s a paid theme 4 Choose between Select payment method or Use di...

Page 162: ...Select payment method or Use discounts If it s your first time using Themes read the information and then tap Continue 4 Tap Pay to confirm 5 Change your icons Maybe you re a little tired of those ic...

Page 163: ...ree horizontal lines 2 Tap Purchased items and then tap Icons 3 Tap Delete the trash icon in the upper right corner and select the icons you d like to remove Tap Delete at the bottom to confirm 4 Reco...

Page 164: ...NUP but then you won t get to use all of the awesome features We highly recommend creating an account Navigate to and open PENUP If it s your first time using it agree to the different permissions Tap...

Page 165: ...msung health It lets you track your daily activities meals and more Measure your heart rate after a good workout set goals for yourself and even speak to a doctor with the virtual consultation feature...

Page 166: ...To help you figure it out you can sort them From the Samsung Notes home screen tap the Filter icon and then choose your desired option such as Date created You can also change the overall layout of y...

Page 167: ...285 in Samsung Notes You won t be able to edit the PDFs but you can draw on them or annotate them in the app Update Samsung Notes You should always make sure to keep Samsung Notes updated in case any...

Page 168: ...send the file the way you normally would 3 Note Some files cannot be sent through certain sharing options Make sure you ve selected an appropriate sharing method for the file type Use handwriting func...

Page 169: ...us support answer ANS00085942 When you re ready navigate to and open SmartThings on your phone 1 If it s your first time using it review the information tap Continue and then tap Continue again 2 Nex...

Page 170: ...gs Voice assistant Choose a voice assistant such as Bixby to control your devices Labs Try out experimental features such as Galaxy Upscale Gentle wake up Offline Diagnosis and more Mall View and purc...

Page 171: ...Page 167 of 358...

Page 172: ...ng the sort and search options When you find the app you want to download tap it and then tap Install Note Only apps that are compatible with your device are available for download Uninstall apps If y...

Page 173: ...If you want to reinstall a purchased theme tap the Themes tab at the top and then tap the Download icon 3 Note Galaxy Themes is not available on Galaxy tablets only phones Page 169 of 358...

Page 174: ...choose your desired option 4 Navigate back the main screen in Game Launcher Tap one of your games to start playing or explore Game Launcher to see the other options available 5 Note If Game Launcher i...

Page 175: ...e Game sound feature You can easily mute games from Game Launcher instead of fighting with your device s Volume keys Navigate to and open Game Launcher Tap Game sound at the bottom of the My Games sec...

Page 176: ...with virtual handwriting or drawings on faces or anywhere else AR Emoji Studio Create a custom look for your AR Emoji AR Emoji Stickers Create animated stickers you can use in messages featuring your...

Page 177: ...w samsung com us support owners app Bixby is at your service Whether Bixby s reminding you about an appointment or identifying landmarks Bixby is always there to help with your everyday needs Go on sa...

Page 178: ...www samsung com us support answer ANS00062651 Add common routines From getting out the door in the morning to getting ready for bed there s a Bixby Routine for every part of your day You can activate...

Page 179: ...hen your trigger and action are set up tap Next You can set a name for your custom routine as well as an icon and color that will be displayed in My routines Then tap Done 5 Favorite routines If you d...

Page 180: ...ng com us support owners app galaxy wearable watch app lets you connect your Galaxy watch or other wearables to your phone Streaming music receiving notifications and downloading workout information a...

Page 181: ...If needed enter your payment information 5 Tap Pay to confirm 6 You can also tap Download trial for paid themes if you d like to test it out first You can only update a theme if the seller or creator...

Page 182: ...o change your icons and already have another set downloaded or saved just follow these steps to apply it From a Home screen touch and hold an empty area Tap Themes and then tap Icons 1 To view all of...

Page 183: ...cover purchased themes No one wants to pay twice for the same thing If you connect your device to a Samsung account you can recover purchased items even if you purchased them on another device From a...

Page 184: ...s support information and other helpful content Samsung Members https www samsung com us support owners app samsung members is the app you need In Samsung Members you ll also find diagnostics along wi...

Page 185: ...Secure Folder https play google com store apps details id com samsung knox securefolder hl e n It creates a secure encrypted space on your phone that no one can access without a special PIN It s all...

Page 186: ...you can keep track of it with Samsung Health https www samsung com us support owners app samsung health It lets you track your daily activities meals and more Measure your heart rate after a good work...

Page 187: ...then tap Edit Select your desired notes and then choose your desired option You can tap Move to place them in a different folder https www samsung com us support answer ANS00087286 tap Share to send...

Page 188: ...your Samsung account you can also make them available in Microsoft Office by syncing Samsung Notes with Microsoft OneNote https www samsung com us support answer ANS00088543 Import or export data in...

Page 189: ...n tap More options the three vertical dots 1 Tap the Share icon and then choose your desired file type You can choose between Samsung Notes file PDF file Microsoft Word file Microsoft PowerPoint file...

Page 190: ...Page 186 of 358...

Page 191: ...ssword every time you need to log in Samsung Pass https www samsung com us support owners app samsung pass uses biometric data like your fingerprint or iris to authenticate your identity No more memor...

Page 192: ...it or delete any devices you ve added to SmartThings Rooms Lets you organize your devices into individual rooms so you can better manage the layout of your smart home Scenes Lets you send different co...

Page 193: ...don t want to delete them In that case you can just temporarily hide the room from the Home screen Check out our guide on SmartThings Home screens https www samsung com us support answer ANS00078854...

Page 194: ...site Note Smart Switch lets you transfer content from old phones to Galaxy devices only For example you cannot transfer content to an iOS device The supported items https www samsung com us support an...

Page 195: ...fer When the transfer is finished tap Next tap Next again and then tap Done 6 Note iTunes music and videos cannot be transferred from iCloud Unencrypted iTunes music can be transferred to your phone b...

Page 196: ...ld phone 7 Note A USB OTG adapter is provided in box with the Galaxy S10 S10 S10e Note10 Note10 5G and Z Flip Newer phone models do not come with this adapter Use a microSD card or USB flash drive If...

Page 197: ...data from a Windows phone You can also use Smart Switch to transfer your data from a Windows phone On the new Galaxy phone open Settings search for Smart Switch and then tap Bring data from old devic...

Page 198: ...Wallet Think of Samsung Wallet as a digital version of your real wallet You carry more than just credit cards in your wallet right You also have your ID transit passes keys and so on The same idea is...

Page 199: ...Galaxy A phones Galaxy A54 5G A23 5G A13 5G A13 Galaxy A32 5G A42 5G A52 5G Galaxy A50 A51 A51 5G A53 5G Galaxy A70 A71 5G Set up the Samsung Wallet app Set up Samsung Wallet for new users Don t stre...

Page 200: ...ents there are just a few steps you need to take to bring your cards into Samsung Wallet Navigate to and open the Samsung Pay app on your phone 1 Tap Menu the three horizontal lines and then tap About...

Page 201: ...etc and then choose your desired item Its details like its number or barcode will appear on the screen 5 Now you ll be able to use the item for whatever you need If you re using a payment card you wi...

Page 202: ...cash back on select purchases inside the app Just check out the Perks section and the available promotions Navigate to and open the Samsung Wallet app and then tap the Perks tab on the left 1 At the t...

Page 203: ...ar in Quick access swipe down on the list of cards and then tap Edit Quick access 3 Your favorite cards will be displayed at the top of the screen Registered cards that aren t part of Quick access wil...

Page 204: ...ung Wallet app and then tap the Menu tab on the left 1 Tap the Settings icon the gear in the top right corner 2 Tap Notifications tap GENERAL and then tap Notification categories 3 Here you will see a...

Page 205: ...carrier and model Turn on Samsung News Galaxy phones and tablets come with both Google Discover and Samsung News You can swap between the two whenever you want to change things up a bit From the Home...

Page 206: ...browsing the News tab tap More options the three vertical dots on any article and you ll be able to choose to hide stories from that source 4 Customize the Podcasts tab The Podcasts tab has tons of p...

Page 207: ...ge topics Select specific topics that match your interests to customize your feed Manage sources You can select specific news sources that you d like to see in your feed Podcasts The podcasts you are...

Page 208: ...reen touch and hold a blank portion of the screen and swipe right The page will be split between Google Discover and Samsung News Choose your desired option The next time you swipe right from the Home...

Page 209: ...rated by Samsung To learn more about the organization the Global Goals and other ways you can contribute visit the Global Goals website https www globalgoals org The Samsung Global Goals app may come...

Page 210: ...your own money or challenge your friends to match a donation Then you can choose the goal you d like to donate to Friends Sign in to your Google account to start donation challenges with your friends...

Page 211: ...e Samsung Global Goals app can be used on your Galaxy watch https www samsung com us watches as well You can even set your watch face to a Global Goals wallpaper Navigate to and open the Samsung Globa...

Page 212: ...018 Galaxy A9 Pro Galaxy A9 Star Galaxy A01 Galaxy A02s Galaxy A10 Galaxy A10e Galaxy A10s Galaxy A11 Galaxy A12 5G A15 5G Galaxy A20 Galaxy A20e Galaxy A20s Galaxy A21 Galaxy A21s Galaxy A23 5G A25 5...

Page 213: ...coming show you don t want to miss tap it and then tap Set reminder to be notified when it airs If you find that there s a channel you keep watching tap the Star icon to set it as a favorite and it wi...

Page 214: ...can view the programs that are currently airing or see a schedule for the next 5 hours Channels Manage the channels that are available in the Live TV tab Tap the switch es to enable or disable the ch...

Page 215: ...mation Visit Samsung s Privacy website if you d like to manage your personal information Customization Service When enabled you ll receive recommendations based on your device usage Leave Samsung TV P...

Page 216: ...o Make video calls with friends and family Gmail http support google com mail Send and receive email with Google s web based email service Google http support google com websearch Find content online...

Page 217: ...sort and search options When you find the app you want to download tap it and then tap Install Note Only apps that are compatible with your device are available for download See which apps you ve used...

Page 218: ...stalled drop down menu and select Not installed Then select the app you want and then tap Install 3 Reinstall Galaxy Store apps If you originally installed the app using the Galaxy Store open the Gala...

Page 219: ...pport google com websearch Find content online using a search engine that learns your interests You can turn on your personalized feed to receive customized content as well Google Pay http support goo...

Page 220: ...ntly You can tap the Recents button on the Navigation bar to see your most recently used apps and any apps that are currently running in the background But what if you want to know how long it s been...

Page 221: ...tap Install 3 Reinstall Galaxy Store apps If you originally installed the app using the Galaxy Store open the Galaxy Store and then tap Menu the three horizontal lines 1 Tap My apps from the Apps tab...

Page 222: ...ect and network with other professionals around the world You can create a profile search for career opportunities and view updates from companies Office https www microsoft com en us microsoft 365 mi...

Page 223: ...er professionals around the world You can create a profile search for career opportunities and view updates from companies Office https www microsoft com en us microsoft 365 microsoft office ocid oo_s...

Page 224: ...network and then enter a password if required 3 If the Wi Fi network you want is not listed after the scan you can still connect to it by entering the information manually Swipe to the bottom of the...

Page 225: ...lable Wi Fi networks Wi Fi power saving mode Enable Wi Fi traffic analysis to reduce battery usage Network notification or Wi Fi notifications Receive notifications when open networks are detected Sho...

Page 226: ...nnect Note When sharing a file tap the Bluetooth icon to use this feature 4 To rename a paired device tap the Settings icon the gear next to the device name and then tap Rename 5 Enter a new name and...

Page 227: ...n make payments by using a payment app and touching your phone to a compatible credit card reader Note NFC technology is used with Samsung Pay https www samsung com us support answer ANS00045081 Turn...

Page 228: ...a roaming access Configure access to mobile networks while roaming Roaming or Roaming state Enable or disable data while roaming on other mobile networks Signal strength View mobile signal strength En...

Page 229: ...usage The following options are available Mobile data Use mobile data from your plan International data roaming Enable mobile data services while roaming internationally Mobile data only apps Set apps...

Page 230: ...ta To start using the eSIM you will need to follow your carrier s instructions T Mobile activation https www t mobile com support devices t mobile esim Verizon activation https www verizon com support...

Page 231: ...on just reverse the steps we mentioned earlier First insert the ejector tool into the hole on the SIM card tray and then push it until the tray pops out 1 Remove the SIM card from the tray and then in...

Page 232: ...pts to finish connecting Note You will need an adapter not included to connect an Ethernet cable to your device Mobile hotspot A Mobile hotspot https www samsung com us support answer ANS00079036 uses...

Page 233: ...igible to be unlocked https www samsung com us support answer ANS00078492 for use on another mobile network Keep in mind that certain options may vary by carrier To use this feature tap More connectio...

Page 234: ...Wi Fi network and then tap Save If you are unsure about what to enter you can get network information from your router ISP or network admin You can enter the following information Network name Type t...

Page 235: ...connect to or forget individual networks Wi Fi control history View apps that have recently turned your Wi Fi on or off Hotspot 2 0 Connect automatically to Wi Fi networks that support Hotspot 2 0 Ins...

Page 236: ...luetooth icon to use this feature 4 To rename a paired device tap the Settings icon the gear next to the device name and then tap Rename 5 Enter a new name and then tap Rename 6 To unpair from a devic...

Page 237: ...y audio from your device to two connected Bluetooth audio devices First connect the Bluetooth audio device s to your device 1 Swipe down from the top of the screen using two fingers and then tap Media...

Page 238: ...evice to make payments Swipe down from the top of the screen to open the Quick settings panel and then tap the Settings icon Tap Connections 1 Tap NFC and contactless payments and then tap the switch...

Page 239: ...e Data roaming Choose whether to allow your device to connect to mobile data while traveling outside your carrier s network area Data roaming access Configure access to mobile networks while roaming R...

Page 240: ...pp to specify restrictions 4 Monitor mobile data Note Use these features to keep an eye on your estimated data usage Certain options may vary by carrier You can customize your mobile data access by se...

Page 241: ...networks Or monitor your data usage when roaming off outside of your carrier s network Swipe down from the top of the screen to open the Quick settings panel and then tap the Settings icon Tap Connec...

Page 242: ...ork VPN allows you to connect to a privately secured network from your device You will need the connection information from your VPN administrator To use this feature tap More connection settings Tap...

Page 243: ...images from your device To use a printer tap More connection settings Tap Printing and then tap Default print service Tap More options the three vertical dots and then tap Add printer If your printer...

Page 244: ...sung com us support answer ANS00087322 Use Link to Windows to respond to calls and messages on your PC Share transfer files https www samsung com us support answer ANS00087324 Use Link to Windows to s...

Page 245: ...Use your Galaxy tablet https www samsung com us mobile tablets all tablets as an extended screen for your PC Between phones and tablets to Wearables Calls messages on tablets https www samsung com us...

Page 246: ...d Control media devices https www samsung com us support answer ANS00084723 Media output and Device control panels let you swap between controlling music or your connected devices App continuity betwe...

Page 247: ...a PC Video calls https www samsung com us support answer ANS00084942 See your friends and family face to face using video calls on your Galaxy phone tablet or PC Share files https www samsung com us...

Page 248: ...well More biometric settings You can turn on the option for Show unlock transition effect when unlocking your phone or check the security patch version Google Play Protect Google Play Protect regularl...

Page 249: ...t Tap Samsung Blockchain Keystore then tap Continue and then follow the on screen instructions to set it up You can create a new Wallet or connect a Wallet you ve used previously Install unknown apps...

Page 250: ...ognition https www samsung com us support answer ANS00082563 to unlock the screen Face recognition Use facial recognition https www samsung com us support answer ANS00062630 to unlock your phone Iris...

Page 251: ...ications that appear on your Lock screen Shortcuts Select apps to open from the Lock screen Secure phone lock settings For extra protection you can set up secure lock settings such as an automatic scr...

Page 252: ...e your personal data and disable customization services on other devices Send diagnostic data Allow Samsung to collect diagnostic data from your device to improve its services You can also access the...

Page 253: ...one you ll see a small green dot in the top right corner of your device s screen Maybe you have multiple apps opened and you re unsure which one is accessing the camera or microphone There is a simple...

Page 254: ...ange your hairstyle facial hair or make up Face unlock Unlocks your device when your face is recognized Stay on Lock screen until swipe Remain on the Lock screen until you swipe even if you already us...

Page 255: ...ot have fingerprint scanners Depending on which Galaxy phone or tablet you have the fingerprint scanner may be in a different location Make sure you know the location before you start registering your...

Page 256: ...your finger tap the screen or press the Power key or Side key Then place the registered finger on the fingerprint scanner wherever it s located The device will automatically unlock if it recognizes yo...

Page 257: ...her From Settings tap Biometrics and security and then tap Fingerprints 1 Next enter your security credentials and then tap the fingerprint you want to delete e g Fingerprint 1 2 Tap Remove and then t...

Page 258: ...only use Mobile data Use Samsung Pass Now you can start using Samsung Pass to sign in to websites and apps Open Samsung Internet and navigate to your favorite website where you will need to sign into...

Page 259: ...ebsite https findmymobile samsung com the Remote controls feature on your phone must be on From your phone navigate to Settings Search for and select Find My Mobile and then tap Find My Mobile again T...

Page 260: ...can determine the start and end date for their access 6 You can edit a Guardian by selecting Set Guardian and then selecting Edit Guardian 7 To remove a Guardian from your account select Set Guardian...

Page 261: ...different update settings for your phone You can check for software updates https www samsung com us support answer ANS00077582 view your software update history view Smart updates and use the Softwar...

Page 262: ...install unknown apps if desired Keep in mind that installing apps from this menu may put your phone and data at risk It is recommended to install apps from the Play Store https play google com store...

Page 263: ...from the Privacy screen to configure your desired permissions for the camera and microphone as well as other services Tap Permission manager and then tap Camera or Microphone Next select an app to ch...

Page 264: ...cs Allow Google to collect diagnostic data from your device to improve its services Check which apps are using the camera or microphone When an app is using either the camera or microphone you ll see...

Page 265: ...from the Privacy screen to configure your desired permissions for the camera and microphone as well as other services Tap Permission manager and then tap Camera or Microphone Next select an app to cha...

Page 266: ...cs Allow Google to collect diagnostic data from your device to improve its services Check which apps are using the camera or microphone When an app is using either the camera or microphone you ll see...

Page 267: ...from the Privacy screen to configure your desired permissions for the camera and microphone as well as other services Tap Permission manager and then tap Camera or Microphone Next select an app to cha...

Page 268: ...cs Allow Google to collect diagnostic data from your device to improve its services Check which apps are using the camera or microphone When an app is using either the camera or microphone you ll see...

Page 269: ...ote10 Note10 and Note10 5G Ultrasonic sensor A50 A51 A53 A71 A42 5G and A52 5G Optical sensor Phones with a fingerprint reader on the back A11 A20 and A21 S8 S8 S9 and S9 Note8 and Note9 Tablets with...

Page 270: ...your desired fingerprint and then tap Remove Add fingerprint Add additional fingerprints to your tablet Check added fingerprints Test your registered fingerprints to see if the tablet recognizes them...

Page 271: ...confirm 3 Note Removing all registered fingerprints will turn off the Fingerprint unlock feature by default Trouble unlocking device with fingerprint If you are having trouble unlocking your device be...

Page 272: ...rors or see a temporarily not available message you can try switching your network connection Or turn off Wi Fi and only use Mobile data Use Samsung Pass Now you can start using Samsung Pass to sign i...

Page 273: ...related data including biometrics data will be deleted From Settings swipe to and tap Biometrics and security and then tap Samsung Pass 1 Tap More options the three vertical dots and then tap Setting...

Page 274: ...you to set a Guardian or a specific person who can access your device if there s an emergency A Guardian will be able to locate your device for you enable Emergency mode and monitor the device s batte...

Page 275: ...r tablet must be turned on The device must be connected to a stable network connection A Samsung account https www samsung com us support answer ANS00078934 must be added to your device Remote control...

Page 276: ...website https account samsung com membership intro Once your Samsung account is added you can manage https www samsung com us support answer ANS00085942 and edit your account preferences like changing...

Page 277: ...prompts to complete the setup Account settings Access your account settings on the phone or tablet to sync data to your account as well as other devices signed into the same account Some accounts will...

Page 278: ...ssages and text messages Contacts Contacts email addresses and business cards saved on your phone tablet or USIM Home screen Layout wallpapers and Samsung DeX settings your default wallpapers won t be...

Page 279: ...d backup 1 Tap Manage accounts and then select your Samsung account 2 Tap Sync account and then tap Auto back up Note If the Auto back up option does not appear your carrier does not support this feat...

Page 280: ...e internet you can try using a microSD card Simply insert one into your phone or tablet and then copy https www samsung com us support answer ANS00062607 your https www samsung com us support answer A...

Page 281: ...d other personal info that is saved on your device Backup Change the settings for backing up your data to Google Drive such as turning back up on or off and selecting your account You can also change...

Page 282: ...nt username 2 Follow the on screen instructions to sign in or create your account If you re signing in to an existing account you may be required to perform two step verification 3 Once you have signe...

Page 283: ...ome your Samsung account username 3 To manage your account navigate back to System Manager 4 Select Samsung Account and then select My Account From here you can edit your desired information 5 To conf...

Page 284: ...ontact Samsung Support for further assistance Samsung accounts now require a mandatory two step verification process This means there s an extra step when logging into your account Navigate to your Sa...

Page 285: ...ification codes select Text messages Select Add enter your desired phone number and then select Verify or Send code 3 A code will be sent to the phone number you just added enter the code to verify yo...

Page 286: ...d then select Continue Your Samsung account ID email address will be partially displayed Next select Go to your Samsung account to sign in If you still have difficulty recovering your ID please contac...

Page 287: ...log back into your account 5 Log out or remove your account You can log out of your Samsung account on a computer by using the website but logging out on a phone or tablet is a little different To log...

Page 288: ...t account 1 Log in using your ID and password and then select My Account info 2 Select the Profile card and then select Samsung Account settings 3 Select Delete account then review the precautions and...

Page 289: ...nto any of the microphone or speaker holes along the edge of your device Look for the outline of the tray to make sure you re in the right place 1 When the tray pops out pull it out of the phone or ta...

Page 290: ...card Need to remove the microSD card from your phone or tablet so you can upgrade No worries we ll walk you through it Remember you must unmount the microSD card before removing it Navigate to and op...

Page 291: ...If you have trouble getting the SIM and SD card tray out or it becomes damaged service may be necessary Page 287 of 358...

Page 292: ...le To use the Google Play Store and download apps from it you need to add a Google account https www samsung com us support answer ANS00078934 From Settings swipe to and tap Accounts and backup Tap Ma...

Page 293: ...ore https play google com store apps details id com samsung android email provider hl en_US style font weight bold or download and install the app for your email provider After installing open the app...

Page 294: ...Some accounts will allow you to access your profile and other options Each account has its custom settings but you can configure common settings for all accounts of the same type Open Settings and th...

Page 295: ...r you want whether it s a Samsung Google or email account You can always add them again later on using the same steps in the previous sections Open Settings and then tap Accounts and backup Tap Manage...

Page 296: ...or USIM Home screen Layout wallpapers and Samsung DeX settings your default wallpapers won t be backed up Settings Accessibility settings ringtones Samsung Keyboard options Wi Fi settings and Always...

Page 297: ...the Auto back up option does not appear your carrier does not support this feature 3 Tap the switch next to the data you d like to back up such as Messages or Calendar That s it 4 Note Content will no...

Page 298: ...e internet you can try using a microSD card Simply insert one into your phone or tablet and then copy https www samsung com us support answer ANS00062607 your https www samsung com us support answer A...

Page 299: ...e made a backup of your files on your PC or Mac just connect your new phone using a USB cable Then you can move your data to your phone Or access your data another time if you need to restore it Page...

Page 300: ...nd selecting your account You can also change the data that is backed up like apps text messages or device settings Devices sharing Edit the options for Nearby Share and casting to your other devices...

Page 301: ...ount If you re signing in to an existing account you may be required to perform two step verification 3 Once you have signed in your account name will appear at the top of the Settings screen tap your...

Page 302: ...m Manager 4 Select Samsung Account and then select My Account From here you can edit your desired information 5 To confirm your identity a verification email will also be sent to the address you enter...

Page 303: ...ndatory two step verification process This means there s an extra step when logging into your account Navigate to your Samsung account and then enter your account credentials 1 A security notification...

Page 304: ...en select Verify or Send code 3 A code will be sent to the phone number you just added enter the code to verify your identity Now whenever you need to perform two step verification a code will be sent...

Page 305: ...ddress will be partially displayed Next select Go to your Samsung account to sign in If you still have difficulty recovering your ID please contact us https www samsung com us support contact for help...

Page 306: ...log back into your account 5 Log out or remove your account You can log out of your Samsung account on a computer by using the website but logging out on a phone or tablet is a little different To log...

Page 307: ...ation cannot be recovered so be certain you want to delete your account before you continue If you are unable to delete your account you may have unresolved payment issues Contact Samsung Support http...

Page 308: ...r microSD or microSDHC cards will be sufficient Insert the microSD card Note Not all phone or tablet models support microSD cards On these models there will only be a slot for the SIM card MicroSD car...

Page 309: ...or copy files this way in the My Files app You cannot move or copy files to other apps such as Gallery Move apps to microSD card Before you relocate an app to a new storage location make sure you hav...

Page 310: ...d tray service may be necessary If you need a replacement SIM ejector tool you may be able to get one from your carrier or an electronics retailer Important Be careful not to insert the ejector tool i...

Page 311: ...ttps www samsung com us support answer ANS00078934 to your phone or tablet so you can access Google Services To manage the Google Services setting on your device go to Settings tap Google and then sel...

Page 312: ...such as Drive Gmail and Google TV Set up restore Use your Google account to restore contacts on your device set up a nearby device and set up your work profile Settings for Google apps Access setting...

Page 313: ...our carrier If an update is available it should begin downloading automatically although you may need to tap Download now on some devices 3 When the download is complete follow the on screen instructi...

Page 314: ...p up with you throughout the day Follow these tips for the best results Use your Samsung charger and avoid third party accessories Ensure the charger is connected securely and is not being blocked by...

Page 315: ...f the screen using two fingers to open the Quick settings panel and then tapping the Power icon Tap Restart and then tap Restart again If necessary you ll need to enter your PIN or password when the r...

Page 316: ...e date and time will not appear Set the time and date manually Note Many apps and websites will not operate correctly and you may see security warnings if the time and date is not accurate If you re h...

Page 317: ...an still use the 24 hour format 3 If you ever want to turn this feature off you can simply tap the switch again 4 Use About phone to find the IMEI model number or serial number Although the IMEI seria...

Page 318: ...based on your recent activity You can also closely monitor how much battery different apps are using Open Settings swipe to and tap Battery and device care and then tap Battery Your battery usage wil...

Page 319: ...may take longer to complete or update Additionally apps running in the background may not receive updates or send you notifications when Power saving mode is enabled Before you turn in for the night c...

Page 320: ...tings https www samsung com us support answer ANS00088422 If there are certain apps you rarely use you can set them to sleep in the background so your battery won t drain as fast You can also set apps...

Page 321: ...s It will also turn off Edge panels In order to turn these options on or off Power saving must be disabled Once you ve made your desired adjustments you can turn Power saving back on You can also save...

Page 322: ...n the download is complete follow the on screen instructions to install the update 4 You can also tap the switch to enable or disable Auto download over Wi Fi When this option is turned on your phone...

Page 323: ...o clears away unneeded items from memory deletes unnecessary files scans for malware and closes apps running in the background Optimizing your phone is quick and simple From Settings swipe to and tap...

Page 324: ...case Make sure the charging indicator appears on the device s display when the charger is connected Use a power outlet instead of your computer for a better charge Disconnect the device from the char...

Page 325: ...r storage From Settings swipe to and tap Battery and device care 1 Tap Storage and then tap on a category that has items you d like to remove such as Images 2 Touch and hold an item to select it and t...

Page 326: ...pping the Power icon Tap Restart and then tap Restart again If necessary you ll need to enter your PIN or password when the reboot is complete You can also have the phone reboot automatically on a sch...

Page 327: ...e processing speed of your device Decrease brightness by 10 Dims your device s screen by 10 Limit apps and Home screen This option will provide you with maximum power saving by limiting background act...

Page 328: ...manually changing the date and time will not appear Set the time and date manually Note Many apps and websites will not operate correctly and you may see security warnings if the time and date is not...

Page 329: ...mat It s easy to switch and you can always change it back to a standard clock later Navigate to and open Settings Tap General management and then tap Date and time 1 Tap the switch next to Use 24 hour...

Page 330: ...r the bottom Under the battery If you have a removable battery look under or below the battery for the device s IMEI or serial number The packaging The original box may list the device s full IMEI and...

Page 331: ...eds to take a timeout If needed you can shorten your phone s screen timeout to save battery life Navigate to and open Settings and then tap Display 1 Tap Screen timeout and then select your desired op...

Page 332: ...and then tap Battery and device care 1 Tap Battery and then tap Power saving 2 Tap the switches next to your desired settings or customizations 3 Finally tap the switch at the top of the screen to ac...

Page 333: ...with sleeping app settings https www samsung com us support answer ANS00088422 If there are certain apps you rarely use you can set them to sleep in the background so your battery won t drain as fast...

Page 334: ...ed buttons Voice Access Control your device with just your voice You can use voice commands to launch apps select buttons swipe on the screen and type Note This feature is currently available in Engli...

Page 335: ...504 Make fonts stand out turn on Negative colors remove animations and more Hearing enhancements https www samsung com us support answer ANS00085522 You can use Sound detectors to receive alerts when...

Page 336: ...th TalkBack Text to speech settings Choose your preferred engine for text which will allow for more language options You can also adjust the speech rate and pitch with the sliders Verbosity Tap to ena...

Page 337: ...s to view available shortcuts You can choose Default or Classic key mapping Developer settings Special settings that debug the phone and run other operations You should not use these options unless yo...

Page 338: ...It can also help speed up your device a little Reduce transparency and blur Reduce visual effects so menus and dialogs are easier to see Extra dim Apply an extra dim setting to the screen Magnificatio...

Page 339: ...m beeps or a baby cries You can also use flash notifications https www samsung com us support answer ANS00085543 to make your screen flash during alarms Hearing aid support Optimize the sound quality...

Page 340: ...d like to use Volume up and down keys Pressing and holding the Volume up and Volume down keys for three seconds will activate the service of your choosing Flash notification The camera or screen will...

Page 341: ...a complete list of accessibility apps that are installed You can turn the apps on or off from this screen by tapping each one and then tapping the switch 2 Tap Settings to open the settings list for...

Page 342: ...ike to answer and end phone calls For example you can have a caller s name read aloud to you and press the Volume key to answer Note This setting may not be available on tablets Interaction control Ke...

Page 343: ...m us support answer ANS00085522 You can use Sound detectors to receive alerts when your phone hears the doorbell or a baby crying or mute all sounds on your phone among other settings Interaction and...

Page 344: ...TalkBack settings To access TalkBack s settings and features tap Settings on the main TalkBack screen for a list of all available features Remember if TalkBack is already enabled you will need to sing...

Page 345: ...ated by tapping once on an icon or tab and then double tapping and holding on the screen Single tap to activate Tap once on a focused item to activate Element description order Change the order the vo...

Page 346: ...so they are easier to see and select Color inversion Allows you to invert the colors of your menus and fonts to improve visibility Color adjustment Change the color settings if you cannot see certain...

Page 347: ...e speech on screen Tap this option to begin the download Live Caption https www samsung com us support answer ANS00092542 acc live caption target _bl ank Detects speech on your device and automaticall...

Page 348: ...ounds Silence all sounds including calls and notifications Mono audio Easily switch between stereo and mono audio Left right sound balance Adjust the slider to find the correct balance for sounds comi...

Page 349: ...n so you can select which function you d like to use Volume up and down keys Pressing and holding the Volume up and Volume down keys for three seconds will activate the service of your choosing Flash...

Page 350: ...to view all your installed apps and services in one place so you can always check them Navigate to and open Settings and then tap Accessibility 1 Tap Installed apps to view a complete list of accessi...

Page 351: ...series S9 series S10 series S20 series S21 Series and S22 series Galaxy Note phones Note8 Note9 Note10 series Note 20 series Galaxy foldables Fold Z Fold2 Z Fold3 and Z Fold4 Galaxy A phones A90 5G Ga...

Page 352: ...our phone s Home screen Tap Continue and then tap Start to allow access to Full Desktop mode Another Samsung DeX popup will appear tap OK 4 Then swipe down from the top of the screen to open the Notif...

Page 353: ...mobile accessories phones dex cable ee i3100fbegww or HDMI cable lets you connect your phone or tablet directly to a monitor or TV without the use of any other accessories Use the steps below to set...

Page 354: ...tions using the touchpad connected to your PC but some gestures such as pinching with two fingers to zoom in won t work 5 To exit DeX select the Apps icon in the bottom left corner of the DeX screen a...

Page 355: ...itor then select your TV or monitor from the list and then tap Start now 2 Your TV or monitor may prompt you to allow the connection select Allow Read the information on your phone or tablet and tap S...

Page 356: ...e is in pairing mode and then select the desired device under Available devices Tap Pair when prompted 2 If you need to change the keyboard s language open DeX mode and then navigate to and open Setti...

Page 357: ...and music playback may not be supported or may be limited Cassette player If your car has a cassette player you can use a cassette adapter to connect your phone Insert the cassette end into the slot o...

Page 358: ...walk in the door Dual Messenger Get Dual Messenger Using Dual Messenger is very simple Once it s set up you can begin organizing your accounts all in one place From Settings search for and select Dua...

Page 359: ...Page 355 of 358...

Page 360: ...e the phone detects your car select the car from the Available devices list If prompted confirm the pairing code displayed on the phone Note Some Bluetooth functions may vary Phone calls and music pla...

Page 361: ...sure you have the SmartThings app https play google com store apps details id com samsung android oneconnect target _blank installed on your phone so you can control your smart devices with a few taps...

Page 362: ...nfirm 3 Navigate to and open the newly installed version of the app it will have the Dual Messenger symbol on its icon Then enter your account information and start using Dual Messenger 4 Use separate...

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