MAP 1321: Quick Entry MAP for Systems with Service Focal Point
Notes:
1. If you are working on a system that is managed by an HMC, the term
service action event
is
synonymous with
serviceable event
in this MAP.
2. If you are working on a system that is managed by an HMC, some steps in this MAP may ask you to
open the details of the service action event and obtain error codes and FRU location codes.
Depending on the error code(s), this operation may involve looking at service processor error code
details. Be sure you select all listed error codes one at a time. Select details to display all error codes
and location codes for the serviceable event that you are working with.
Step 1321-1
For future reference, record the error code and the location code (that brought you to this MAP) of the
FRU to be replaced. Record any other symptoms if an error code is not available.
Does the system have an HMC attached?
No
Go to “Step 1321-23” on page 129.
Yes
Go to “Step 1321-2”.
Step 1321-2
At the HMC console, start Service Focal Point (SFP) and examine the service action event log for any
open service action events. For SFP operating instructions, see “Service Focal Point” on page 4.
Does the HMC appear to operate correctly?
No
Go to “Quick Entry MAP” on page 113, look up the HMC symptom, and follow the directions there.
Yes
Go to “Step 1321-3”.
Step 1321-3
Are there any service action events that are open?
No
Go to “Step 1321-40” on page 133.
Yes
Go to “Step 1321-4”.
Step 1321-4
Record the list of open service action events.
Step 1321-5
From the list of serviceable events recorded in “Step 1321-4”, open the details of each service action
event and examine the FRU list and error code(s) for each.
Step 1321-6
Are there any serviceable actions events with error codes of the form #xxxxxx in the list of error
codes found in “Step 1321-5”?
No
Go to “Step 1321-7”.
Yes
Go to “Step 1321-18” on page 128.
Step 1321-7
Are there any serviceable events with FRU location codes reported in “Step 1321-5”?
126
Eserver
pSeries 670 Service Guide
Summary of Contents for pSeries 670
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Page 849: ...L3 Cache Shorts Test Step 5 Chapter 9 Removal and Replacement Procedures 829...
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Page 971: ...7040 Model 671 Media Subsystem 1 2 3 4 5 6 7 8 9 10 Chapter 10 Parts Information 951...
Page 973: ...Power and SCSI Cables to the Media Subsystem 1 2 3 5 4 6 Chapter 10 Parts Information 953...
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